Dr. Carter is the Manager of Trainee Affairs, where she serves a as a resource for the CDI’s Resident and Fellow Committee and the Visiting Clerkship Program. She also leads the CDI’s Career Development Liaison Program, providing mentorship connections for URM trainees. Dr. Carter is a practicing internal medicine hospitalist at Mass General and a 2017 Aetna Foundation Fellow in Healthcare Innovation within the MGH Healthcare Transformation Lab.

Clinically prepared in internal medicine and leadership/preventive medicine at Dartmouth Hitchcock Medical Center, Dr. Carter is passionate about experiential learning, transformational change via scalable, cost-efficient initiatives and the use of outcomes research and healthcare information technology to drive the redesign of patient-centered care and healthcare innovation. As a member of the Albright Medicine Service within the MGH Department of Medicine, Dr. Carter works with clinical teams dedicated to delivering optimal medical care and teaching medical students and residents.

As an awardee of a 2017 Mass General Brigham Healthcare Center for Population Health Delivery System Innovation Implementation Grant, Jocelyn and her team are studying the impact of 30-day patient-community health worker pairings at the time of hospital discharge on health care outcomes in high risk populations. Primary outcomes of this work include rates of readmission, outpatient appointment adherence, and patient perspectives on hospital and health care transitions.

Dr. Carter also serves in Department of Medicine’s Internship Selection Committee and is a professional coach for trainees within the Department. She is an editor of the Society of Hospital Medicine Clinical Quick Talks and is a regular reviewer for esteemed academic journals.