Coronavirus (COVID-19) Frequently Asked Questions

Here, we answer questions about COVID-19 that pertain to visiting and supporting Massachusetts General Hospital. After reviewing this page, we encourage you to visit the Mass General Brigham COVID-19 website for more complete information about ways you can protect yourself and your loved ones from the novel coronavirus, as well as FAQs about the COVID-19 vaccine.

Mass General Brigham COVID-19 Info

Frequently Asked Questions | Last Updated July 29, 2021

Is Mass General prepared to care for patients with coronavirus?

As one of only 10 Regional Ebola and Other Special Pathogens Centers in the country, Mass General has teams of clinical staff who are trained to provide safe care to patients during this kind of outbreak. Hospital doctors, nurses, infection control specialists, emergency preparedness specialists and administrators have been closely monitoring the coronavirus outbreak.

Read an article from the Washington Post on emergency preparedness efforts at Mass General >

I have an upcoming appointment at Mass General. What should I do?

As part of Mass General’s COVID-19 response efforts, many of our programs are offering virtual visits for routine and follow-up care. These are real-time video or phone conversations with your provider that you can have using a desktop computer, laptop, tablet or mobile phone. Please reach out to your provider directly to see if they offer virtual visits for their practice.

If you have an appointment for an operation or procedure, we will reach out to you directly if changes must be made to your appointment.

I want to support Mass General in treating COVID-19. What can I donate, and where should it go?

We are so grateful to the many people who have offered to provide COVID-19 relief to Mass General through materials and food.

As a result of COVID-19, many blood drives were canceled, and there is a critical shortage. Donating blood is an essential activity during this challenging time. It is a safe process with many precautions in place to take care of both donors and staff. If you're healthy and feeling well, consider making an appointment to donate blood. Learn more and schedule an appointment at the MGH Blood Donor Center.

At this time, our supply of personal protective equipment is stable enough to cover our predicted COVID volume for the foreseeable future. And to maintain a safe work environment for our staff, we are unfortunately unable to accept food donations. We encourage you to offer such donations to local homeless shelters, skilled nursing facilities, food banks or other organizations that advance our community mission.

If you would still like to support Mass General during this unprecedented time, you can have the greatest impact by donating to the MGH Fund. We appreciate you thinking of us!

Donate to the MGH Fund