Key Points

  • We are collecting and curating information to help clinical professionals stay up to date during this crisis
  • We now have guidance for both hospitalized patients and outpatients
  • Please be aware of the dates the documents were created. We are working to keep this page updated, but they may not be the latest versions

DISCLAIMER: This document and any policies described were prepared (in March-May, 2020) by and for Partners HealthCare medical professionals (a.k.a. clinicians, care givers) and employees and is being made available publicly for informational purposes only, in the context of a public health emergency related to COVID-19 (a.k.a. the coronavirus) and in connection with the state of emergency declared by the Governor of the Commonwealth of Massachusetts and the President of the United States. It is based on pertinent published medical literature, national and state guidances, and/or expert consensus, which continues to evolve relative to COVID-19. It is neither an attempt to substitute for the practice of medicine nor as a substitute for the provision of any medical professional services. Furthermore, the content is not meant to be complete, exhaustive or a substitute for medical professional advice, diagnosis or treatment. The information herein should be adapted to each specific patient based on the treating medical professional’s independent professional judgment and consideration of the patient’s needs, the resources available at the location from where the medical professional services are being provided (e.g., healthcare institution, ambulatory clinic, physician’s office, etc.), and any other unique circumstances. This information should not be used to replace, substitute for or overrule a qualified medical professional’s judgment. You assume full responsibility for using this information and understand and agree that Partners HealthCare is not responsible or liable for any errors or omissions or for any claim, loss or damage resulting from the use of this information.

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Outpatient Care Recommendations Contents

To be redirected to a specific section of the page, please click on the section name below:

Respiratory Illness Clinic (RIC) Management

Document Date
Algorithm for Chest X-ray (PDF) 3/28/2020

Primary Care Guidance

Document Date
Triage for COVID Testing and RIC Referral (PDF)  3/26/2020
Surge Clinic/RIC Testing Sites COVID-19 Testing Kit (PDF) 3/31/2020

Serious Illness Conversation

Document Date
Common Questions from Patients (PDF) March 2020
Outreach Communication Guide (PDF) March 2020

Mass General Psychiatry Guidance

Document Date
Mass General Psychiatry Guide to Mental Health Resources  Updated frequently

Mass General Cancer Center Guidance

Document Date
Cancer Center Ambulatory Viral Triage (PDF) 3/23/2020