As part of the icare in Action Program – formerly the Excellence in Action program – the MGH Office of Patient Experience seeks to recognize and reward staff members and/or teams who have been featured in patient letters, emails and notes of commendation.
Related News and Articles
- Oct | 1 | 2022
In hopes of addressing emotional fatigue among staff at Mass General, Suzanne Algeri, RN, associate chief nurse, developed the Be Well challenge.
- Staff Story
- Jul | 9 | 2021
We sat down with the new DE&I community health partnerships manager, Deborah Washington to get her historical perspective, her take on the current state of equity and community health efforts in our health system, and her hopes for the future.
- Jun | 24 | 2021
Though a cancer diagnosis can affect all aspects of a patient’s life, sexual health is not often an area of focus. In this presentation from June 24, 2021, nurse practitioner Lorraine Drapek reviews the scope of sexual health issues after a cancer diagnosis and treatment.
- Jun | 18 | 2021
Not even a global pandemic, with all its difficult diversions and delays, could stop the nurses of Ellison 9 from staying on track with a project timeline they had set before the COVID-19 outbreak.
- May | 28 | 2021
The Peer Support Program provides timely and confidential support to any Mass General Hospital employee who experiences a stressful situation, such as a patient death, unexpected patient event or other traumatic event related to patient care.