The Department of Orthopaedic Surgery is here for you.

During this time, Massachusetts General Hospital has led and is leading the way in COVID-19 patient care and research nationally. The clinicians and staff in the Department of Orthopaedic Surgery have been working tirelessly to ensure all Mass General patients get the care they need - orthopaedic or otherwise. Our department has embraced its role in helping the hospital get through this crisis.

Use our online forms to make an appointment with the Department of Orthopaedic Surgery

Make an appointment – In-person or a virtual visit

Our patient coordinator team will help. Together, we will work with you to decide how to keep you safe and cared for.

Learn more about the safety measures we are taking to keep all patients, clinicians and staff safe

Safety for patients, clinicians & staff

Safety is our top priority. We have taken many precautions to ensure the safety of our patients, clinicians and staff.

Read frequently asked questions about COVID-19

FAQs: Coming to Mass General

Your COVID-19 questions answered. View the latest information about COVID-19 and ways to protect yourself and your loved ones.

Get more information and the latest news from Mass General.

COVID-19 updates

Find the latest news and information from Mass General.

Learn more about Virtual Visits

Virtual visits

Conveniently consult with your doctor online from home, using an electronic device, computer or over the phone.

Learn more about the updated visitor policy for Mass General.

Updated visitor policy

Learn about adjustments we have made to our visitor policy to help keep patients, staff and visitors safe.


Mass General Orthopaedics is committed to serving our current and new patients throughout the course of the COVID-19 pandemic. We have largely resumed routine operations, and we are available to answer and address any concerns you may have. Please read more about Mass General’s Safe Care Commitment and the steps being taken to ensure the safety and well-being of all patients, clinicians and staff.

In-Person Clinical Care

We have resumed all in-person appointments. You can reach out to your provider's office directly with questions about missed appointments or scheduling a new appointment.

Virtual Care Visit

All patients (NEW or ESTABLISHED) can make a virtual visit appointment or phone call with our providers. Call the orthopaedic service you want to make an appointment with or your provider's office directly. The virtual visit is a good way to evaluate new injuries or recurrent pain, and check-in with your provider about your current condition. Discussions about surgical options also can begin in this environment. New patients must register (1-866-211-6588) before an any appointment can be made. You must enroll in Patient Gateway in order to have a virtual visit.


The Department of Orthopaedic Surgery has resumed all surgeries. If you have questions about a surgery that was postponed, speak to your surgeon’s office.

We appreciate your patience and understanding as we all proceed together through this COVID-19 situation. Please reach out with any questions or concerns you may have.

Contact Orthopaedic Surgery

The best, comprehensive orthopaedic surgery department in New England.