Healing HeARTs to Lighten the Load
Employees are invited to submit their work on the Healing HeARTs Apollo page. A living album will be featured on the Apollo site and works will be featured in future editions of Hotline.
Safe Care CommitmentGet the care you need even during COVID-19.Learn more
Contact Information
125 Nashua Street, Suite 362
Boston,
MA
02114
Phone: 800-686-2719
Fax: 617-726-8580
Email: mghicmp@partners.org
The Integrated Care Management Program (iCMP) began at Massachusetts General Hospital in 2006 to support our primary care patients with complex health issues. Our initial work was funded by the Centers for Medicare & Medicaid Case Management for High Cost Beneficiaries Demonstration Program. The iCMP is one of many programs available through the primary care practices at Mass General.
Since 2011, Mass General has supported the expansion of the program and now provides care coordination services to more than 4,000 patients annually. The iCMP team works with our patients and their providers to create a personal care plan to support the patient in achieving optimal health and well-being.
The program helps patients improve their health by identifying barriers to care, which once addressed lead to good health outcomes. Our interdisciplinary team of nurses and social workers identify our patients’ health risks, coordinate care between providers and services, and facilitate communications and transitions between hospital, rehabilitation facilities and home. For some patients this may include reviewing various treatment options or sorting through insurance concerns.
Our patients report that iCMP alleviates the stress and confusion of navigating the health care system by putting key services in place for them, such as visiting nurses and transportation to doctor visits, preventing stress that previously would have triggered emergency department visits. Patients say that through regular telephone contact and meetings when they visit their physician’s office, the iCMP team helps to solve prescription refill problems, improves efficiency and assists with the completion of critical paperwork.
If you feel you would benefit from the Integrated Care Management Program, speak with your primary care physician.
Employees are invited to submit their work on the Healing HeARTs Apollo page. A living album will be featured on the Apollo site and works will be featured in future editions of Hotline.
One issue for which many bilingual physicians volunteered their time was to support those COVID-19 patients who were immigrants and/or did not speak fluent English, including Carlos Torres, MD, who serves an administrative role in diversity and inclusion.
When the MGH Revere HealthCare Center food pantry launched in January, the pilot program was serving about 15 families per week. Due to the COVID-19 pandemic, with more families suffering from food insecurity, that number has more than quadrupled.
In order to meet the needs of underserved communities at the start of the COVID-19 pandemic, Mass General opened three respiratory illness clinics (RICs).
Smoking and vaping have harmful effects on the body, including making it harder for the body to fight infections. This includes serious infections like COVID-19. Learn how smoking and vaping can put your body at a higher risk of and how to quit smoking and vaping.
吸烟及使用电子烟都会损害健康,尤其会使身体更难以抵抗感染。 这包括严重的感染,例如新型冠状病毒造成的感染。下面我们将带大家了解吸烟和使用电子烟如何令您的身体更容易感染新型冠状病毒以及如何通过戒烟保护自己和他人。
Learn more about how iCMP supports patients with complex health care needs.