Friday, May 2, 2014

Innovation, collaboration

LAUNCHING THE LAB: From left, Majmudar, Isselbacher and Jackson

As one of the top academic medical centers in the world, the MGH is recognized for its rich history of innovation. On April 22, the hospital extended that culture with the launch of the Healthcare Transformation Lab (HTL) in collaboration with the MGH Corrigan Minehan Heart Center in the MGH Institute for Heart, Vascular and Stroke Care. 

Founded and led by Eric Isselbacher, MD, associate director of the Heart Center and co-director of the Thoracic Aortic Center, the HTL will focus on improving the experience and value of health care through collaborative innovation. “Before, there wasn’t an outlet for doctors to evolve their ideas – now they have a home base and the resources to see their ideas come to life,” Isselbacher says.

The lab will welcome and engage all health care workers, along with collaborators from other institutions to participate in the ideation and innovation process. “We have already established strategic collaborations with Massachusetts Institute of Technology and Harvard Business School to further support and strengthen our innovation platform,” says Maulik Majmudar, MD, associate director of the HTL. “Our goal is to create a rich ecosystem of people with diverse backgrounds and skillsets.” 

In the first wave of projects, the lab will explore work focused on expanding the role of information technology in clinical care, incorporating various models of telemedicine into everyday practice, and enhancing communication among patients, family members and providers. “It is important for us to explore novel digital health technologies and see how we can apply these technologies in a health care setting,” Majmudar says. 

Majmudar is no stranger to technology innovation. He is a finalist in the Google Glass Challenge for his work developing a potential solution for handling post-operative notes. He currently is collaborating with another academic innovation group in India to develop Scribe, a software application that will allow surgeons to dictate notes in real-time incorporating audio, photographs and videos using Google Glass, a hands-free computer device with a head-mounted display.

SEEING THE FUTURE: Majmudar with Google Glass

“Using Scribe, surgeons can provide a teaching module for patients, their families and colleagues and at the same time, increase productivity,” Majmudar says. “There are existing novel technologies that can become particularly useful when applied in the right health care environment, so we need to identify and leverage them.”

In addition to Isselbacher and Majmudar, the lab’s leadership team includes Ann Prestipino, senior vice president of Surgical, Anesthesia, Emergency Services and Clinical Business Development, who serves as the administrative champion, and Julia Jackson, MBA, senior operations manager. Program coordinators Perry Band and Christina Hilgendorf also recently joined the implementation team. Staff and space are expected to continue to grow over the next few years.

“Launching this lab is taking the idea of process improvement to the next level,” Jackson says. “So many of our projects can benefit patients and providers broadly, and we are excited that the Heart Center and the MGH share our commitment to this work.”

To learn more, email the Healthcare Transformation Lab at

Read more articles from the 05/02/14 Hotline issue.


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