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Women's Health Associates
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See answers to frequently asked questions about being a patient at Massachusetts General Hospital's Women's Health Associates.
You should call the practice at 617-724-6700. We can usually schedule an appointment that day if needed (we recommend you call early in the day). Appointment requests received after office hours, in the evenings, on weekends or holidays will be confirmed on the next business day.
If you have a question for the nurse, you will need to describe the urgency level and nature of your concern to help our staff promptly assist you. You may call us or use Partners Patient Gateway. Please allow 2-3 business days for response to messages sent through Partners Patient Gateway, as it is not intended to address acute or urgent medical problems.
If you are signed up for Partners Patient Gateway, you can sign in and submit your request to the online Medication Desk. Requests may take 2-3 business days to process.
If you do not have access to Partners Patient Gateway, call 617-724-6700 and provide our staff with the necessary information for our nurses to assist you. Requests may take 2-3 business days to process.
Please call Mass General Registration at 866-211-6588 to update your insurance information. They can also update your address or telephone number.
When you come into the office for a visit, you may also mention to any of the secretaries that you need to update your address or telephone number, and they can assist you.
Please fill out a medical release form, which can be obtained either from our office or via this website. Records can be mailed or faxed.
There is a $10 charge if the records are being sent to you (payable by cash or check). If the records are being sent to another health care provider, there is no charge.
Please note that we can only send records of your visits to Women’s Health Associates. If you are looking for records from another Mass General office please, call that office directly or the Mass General Medical Records Release of Information Unit at 617-724-4555.
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