Quality & Safety
Our Approach to Quality & Safety at Mass General
Our approach to patient care reflects our commitment to safety, effectiveness, patient centeredness, timeliness, efficiency and access—and our approach is always evolving based on the latest research findings.
High-Quality Patient Care
Learn how our people, facilities, technology and services help us provide the highest quality care.
Patient Safety
At Massachusetts General Hospital, we place the highest priority on our commitment to consistently deliver the safest care possible for every patient.
Patient Safety Stars
Each year, Mass General honors Patient Safety Stars as part of our Patient Safety Week celebrations.
Patient Experience Programs
Learn about Mass General’s icare and What Matters to You programs, both part of our efforts to deliver the best experience to our patients.
Learn More
Massachusetts General Hospital is committed to providing the highest quality, safest care to all patients. This website is designed to help patients and families find useful information about quality at Mass General.