About Jay Austen, MD

Watch a video about my work

Departments, Centers, & Programs:

Clinical Interests:

Treats:

Locations

Mass General Surgery: Plastic & Reconstructive Surgery
55 Fruit St.
Wang Ambulatory Care Center
Suite 435
Boston, MA 02114
Phone: 617-724-9922

Medical Education

  • MD, Harvard Medical School/ BWH
  • Residency, Brigham and Women's Hospital
  • Residency, Brigham and Women's Hospital
  • Fellowship, Harvard Medical School
  • Fellowship, Royal Children's Hospital

American Board Certifications

  • Plastic Surgery, American Board of Plastic Surgery

Note: This provider may accept more insurance plans than shown; please call the practice to find out if your plan is accepted.


Reviews: Comments and Ratings

4.6out of 5(120 Ratings, 31 Comments)

June 2025

Dr. Austen is one of the best doctors I have ever seen. [redacted] he surely takes his time to give me the care and attention that I need.


June 2025

Thank you for fitting me in last minute and addressing my issue. It really calmed me and pointed me in the right direction knowing the surgery was still a complete success. Thank you again, Dr Austen's and [redacted] for your team work and cooperation.


May 2025

I've had surgery with Dr. Austen before, with a wonderful result. I have great confidence in this doctor. [redacted], Dr. Austen's administrative assistant is a pleasure, as well as efficient.


May 2025

Dr. Austen was a pleasure.Talking about areas of your body that you would like to improve isn't always comfortable, especially with a person you've never met. Dr. Austen and his staff made me feel so comfortable and relaxed.I am a person that deals with anxiety. I can't express how great everybody that I encountered in this office is and I would ... Read More


May 2025

Dr. Austen was professional, caring and amazing


May 2025

I very much like Dr. Austen. He was very, very friendly and very helpful and took his time to speak with me. And I also have to give really appreciation for his surgical and payment coordinator. She was amazing. She got me an appointment. She answered all my questions. She was caring. And I thought she was absolutely fabulous.


May 2025

Excellent provider I know I am in good hands going forward with this surgery


April 2025

Yeah, he seems like a great provider. He explained things very well. I think one thing I didn't really quite appreciate was the residents or the fellows coming into the room without him asking if it was okay first. I think that kind of question would have been helpful. And then also him touching my face without asking permission. I think I would ... Read More


April 2025

He is excellent and professional


March 2025

Very professional and personable.

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