Massachusetts General Hospital was established to provide care to Boston's sick, regardless of socioeconomic status—an innovative idea in 1811. In the words of our founder, John Warren, MD, “When in distress, every man becomes our neighbor.” We subsequently became the first teaching hospital for Harvard University’s new medical school and have been redefining excellence in healthcare ever since. We have remained at the forefront of medicine by fostering a culture of collaboration, pushing the boundaries of medical research, educating the brightest medical minds and maintaining an unwavering commitment to the diverse community we were created to serve.
We believe that because of diversity we excel, through inclusion we respect our community, and with a keen focus on equity we serve, heal, educate and innovate at the highest levels. Our first priority is the well-being of our patients—near and far. As a team we are able to maintain a singular focus on providing the highest quality, most compassionate care to each and every patient.
World-Class Patient Care
Mass General is the #1 hospital on the East Coast, having been named #2 in America by U.S. News and World Report. It is the only hospital in America to be recognized across all 16 specialties assessed by U.S. News. Our patients rate their experiences with us very highly, with nearly all indicating they would be very likely to recommend us to others. We also consistently achieve high ratings from professional organizations. We have been recognized by:
- The American Nurses Credentialing Center for our excellence in nursing as a Magnet® hospital
- The Society of Thoracic Surgeons for our excellence in cardiothoracic surgery
- The Joint Commission for our excellence in stroke care with a Comprehensive Stroke Certification
- The Leapfrog Group for our quality and safety with an “A” grade in 2018
In addition, our clinicians and researchers are recognized at home and internationally for their contributions to the field.
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields. Our many multidisciplinary care teams—known worldwide for innovations in cancer, digestive disorders, the neurosciences, heart disease, orthopaedics, transplantation, urologic diseases and trauma care—unite specialists across the hospital to offer comprehensive, state-of-the-art medical care. In addition, MassGeneral Hospital for Children provides a full range of pediatric health care services, from primary care to leading-edge treatment of complex and rare disorders.
A Research Powerhouse
Mass General has the largest hospital-based research program in the United States. The brightest minds in medicine collaborate on behalf of our patients to bridge innovative science with state-of-the-art clinical medicine. With an annual research budget of more than $912 million, our research program spans more than 30 clinical departments and centers across the hospital. Approximately 1,200 clinical trials are taking place at Mass General at any given time. Our research drives discoveries and breakthroughs in basic and clinical research, which translate into new and better treatments for our patients locally and around the globe.
Mass General topped the Nature Index list of health care organizations for publishing more articles in high-impact journals than any other hospital in America from March 2016 to February 2017.
Leaders in Education
Mass General is not only the original teaching hospital of Harvard Medical School, but also its largest, and nearly all our staff physicians serve as faculty. We are committed to training and mentoring the next generation of international leaders in science and medicine, providing opportunities for physicians, nurses and allied health professionals. These talented men and women with their diversity of talent and perspectives, in turn, lend fresh and innovative ideas on how we care for patients.
In January 2015, Mass General was named the top medical and surgical residency institution in the nation by Doximity, the largest online network for physicians.
Serving our Neighbors, Locally & Globally
Mass General was founded to serve our neighbors and those in need, a commitment that is just as strong at Mass General today as it was two centuries ago; the only difference is what it means to be a “neighbor.” Our community today extends far beyond Boston’s border. We partner with communities both close to home and across oceans to build, improve and sustain health care delivery and increase the health and well-being of those who live and work in these communities.
Mass General received the 2015 Foster G. McGaw Prize for Excellence in Community Service for leadership in addressing the opioid epidemic and social and economic determinants of health, reducing barriers to care for vulnerable populations and promoting health equity.
Setting the Bar for Quality & Safety
Safety, effectiveness, patient-centeredness, timeliness, efficiency and equity – these six tenets established by the Health and Medicine Division of the National Academies of Sciences, Engineering and Medicine are the foundation of Mass General’s approach to quality and safety. We measure our performance, set high goals and track our progress toward those goals to maintain an atmosphere of excellence. We compare ourselves against local and national benchmarks in key quality and safety areas to ensure we deliver the highest quality and safest care possible.
A 999-bed medical center, Mass General annually:
- Admits approximately 48,000 inpatients
- Handles nearly 1.5 million outpatient visits
- Records more than 100,000 emergency room visits
- Performs more than 42,000 operations
Mass General and Brigham and Women's Hospital are the founding members of Partners HealthCare, an integrated health care delivery system that includes community hospitals, primary care and specialty physicians, specialty facilities, community health centers and other health-related entities.
1. Centers for Medicare & Medicaid Services, 2016