Massachusetts General Hospital is dedicated to ensuring patients understand the hospital's billing and insurance policies and financial assistance options.

Find information about Mass General's billing and insurance policies for patient hospital stays, procedures or doctor's appointments.


  • Request a cost estimate -  For more information on how to request a cost estimate for health care services at Mass General Brigham hospitals.
  • Urgent care billing - For information on how Mass General Brigham bills urgent care visits.
  • Physician office and outpatient billing - For information on how Mass General Brigham bills physician office and hospital visits and how these may differ based on location.
  • Preventive health exams - For information on preventive health exams and what may be covered by your insurance.


Learn what you need to know before scheduling an appointment or hospital visit. Mass General Brigham provides patients with a list of health insurance plans accepted at Mass General. Mass General accepts most health insurance plans.

Financial Assistance

Mass General Brigham can assist patients who have limited resources to pay their medical bills for treatment at Mass General. There are several forms of financial assistance available.

Patient Cost Estimator

Massachusetts General Hospital, a member of Mass General Brigham, is committed to price transparency. Patients can contact Patient Billing Solutions or use our online tool to view a cost estimate of common health care services ("shoppable items").

CMS-Required Hospital Charge Data

As required by the federal government, we publish information (a machine-readable file) about the rates negotiated with insurance companies for all services and items offered by our hospital. The information is NOT an estimate of the costs that you are responsible for paying.

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or deductible. You may have additional costs or have to pay the entire bill if you see a provider or visit a health care facility that isn't in your health plan's network.

Read more about your rights and protections against surprise medical bills