Coming to Mass General

We are ready to care for you—whatever your health care needs may be. We are committed to providing the very best and safest care possible.

For Hospitalized Patients: Our Visitor Policy During COVID-19

We have taken unprecedented steps to keep you safe during these extremely challenging times. For the protection of our patients, staff and community, we have restricted visits to hospitalized patients.

Learn more about the Visitor Policy
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For Patients and Visitors

At Mass General, our dedicated physicians, nurses and staff are committed to providing expert care—safely and effectively. We are offering convenient virtual visits so you can see your doctor from home. And we have taken unprecedented steps to ensure your in-person visits are welcoming and safe. Please call your doctor to determine the care that is best for you. Your health is our top priority.

Read more about safety measures being taken at Mass General.

Our safe care commitment

We are committed to providing the care you need⁠—and we are taking unprecedented steps to keep you safe.

Stay up to date with COVID-19 updates

COVID-19 guidance

Mass General provides the latest information about COVID-19 and ways to protect yourself and your loved ones.

Updated Visitor Policy

Updated visitor policy

Learn about adjustments we have made to our visitor policy to help keep patients, staff and visitors safe.

Virtual Visits

Virtual visits

Conveniently consult with your doctor online from home, using an electronic device, computer or over the phone.

Read more about what to expect when coming to Mass General for an in-person visit.

In-person visits: What to expect

We are dedicated to providing the care you need—safely. When you come for an in-person visit, here is what to expect.

Answers to frequently asked questions regarding in-person visits to Mass General for general care during the COVID-19 crisis.

FAQs: Coming to Mass General

Answers to frequently asked questions regarding in-person visits to Mass General for general care during the COVID-19 crisis.

Tips for Navigating COVID-19 in the Winter: Stay Vigilant. Stay Safe.

In this video, Rochelle Walensky, MD, MPH, former chief of the Infectious Diseases Division, addresses common questions about navigating COVID-19 during the winter months.

Watch the video

Our Safe Care Commitment

In this video, Katrina Armstrong, MD, physician-in-chief of the Department of Medicine, shares more about Mass General's commitment to providing the best and safest care possible—whatever your health care needs may be.

Don’t Delay Care During COVID-19

Our dedicated physicians and staff are committed to providing expert care—safely and effectively. We are offering convenient virtual visits, and we have taken unprecedented steps to ensure in-person visits are welcoming and safe. Please do all you can to take care of yourself and your family.

Watch video
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Patient Gateway

Secure online access to your health information whenever you need it. Check appointments, communicate with your provider and pay bills online 24/7.

Go to Patient Gateway

Coronavirus (COVID-19): Latest Updates

The latest news and information about the ongoing COVID-19 pandemic from Mass General.

Find the latest updates

COVID-19 Resources for Mass General Brigham Patients

If you are an established patient and do not have a primary care provider, or are unable to reach them, there are other resources for you.

Learn about available resources

Our Strength is Yours

At Mass General, our dedicated physicians, nurses and staff are committed to providing the best possible specialty care—safely and effectively.

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