Coming to Mass General
For Patients and Visitors
At Mass General, our dedicated physicians, nurses and staff are committed to providing expert care—safely and effectively. We are offering convenient virtual visits so you can see your doctor from home. And we have taken unprecedented steps to ensure your in-person visits are welcoming and safe. Please call your doctor to determine the care that is best for you. Your health is our top priority.
Our safe care commitment
We are committed to providing the care you need—and we are taking unprecedented steps to keep you safe.
Mass General provides the latest information about COVID-19 and ways to protect yourself and your loved ones.
Updated visitor policy
Learn about adjustments we have made to our visitor policy to help keep patients, staff and visitors safe.
Conveniently consult with your doctor online from home, using an electronic device, computer or over the phone.
In-person visits: What to expect
We are dedicated to providing the care you need—safely. When you come for an in-person visit, here is what to expect.
FAQs: Coming to Mass General
Answers to frequently asked questions regarding in-person visits to Mass General for general care during the COVID-19 crisis.
Tips for Navigating COVID-19 in the Winter: Stay Vigilant. Stay Safe.
In this video, Rochelle Walensky, MD, MPH, former chief of the Infectious Diseases Division, addresses common questions about navigating COVID-19 during the winter months.
Our Safe Care Commitment
In this video, Katrina Armstrong, MD, physician-in-chief of the Department of Medicine, shares more about Mass General's commitment to providing the best and safest care possible—whatever your health care needs may be.
Don’t Delay Care During COVID-19
Our dedicated physicians and staff are committed to providing expert care—safely and effectively. We are offering convenient virtual visits, and we have taken unprecedented steps to ensure in-person visits are welcoming and safe. Please do all you can to take care of yourself and your family.
Secure online access to your health information whenever you need it. Check appointments, communicate with your provider and pay bills online 24/7.
Coronavirus (COVID-19): Latest Updates
The latest news and information about the ongoing COVID-19 pandemic from Mass General.
COVID-19 Resources for Mass General Brigham Patients
If you are an established patient and do not have a primary care provider, or are unable to reach them, there are other resources for you.
Our Strength is Yours
At Mass General, our dedicated physicians, nurses and staff are committed to providing the best possible specialty care—safely and effectively.