Massachusetts General Hospital Patient & Visitor Information
Parking & Shuttle Service
We provide a free shuttle bus and affordable parking for patients, visitors and employees.
How we help people access care regardless of hearing, sight, mobility, or language spoken.
Massachusetts General Hospital understands that visits from family members and friends are an important part of the healing process.
Massachusetts General Hospital is centrally located in Boston, Massachusetts' West End neighborhood, near Beacon Hill, on the Charles River.
International Patient Center
Full-service, multilingual staff dedicated to coordinating all aspects of your journey.
Insurance and Billing
Find information about Massachusetts General Hospital's billing and insurance policies.
If your stay will keep you overnight, this list of nearby hotels and short-term stay options can help
Patient Dropoff & Pickup Information
Find information about dropping off and picking up patients at Mass General’s main campus in Boston.
Tips for Navigating COVID-19 in the Winter: Stay Vigilant. Stay Safe.
In this video, Rochelle Walensky, MD, MPH, former chief of the Infectious Diseases Division, addresses common questions about navigating COVID-19 during the winter months.
Our Safe Care Commitment
In this video, Katrina Armstrong, MD, physician-in-chief of the Department of Medicine, shares more about Mass General's commitment to providing the best and safest care possible—whatever your health care needs may be.
Advancing Care Since 1811
Guided by the needs of our patients and their families, Massachusetts General Hospital aims to deliver the very best health care in a safe, compassionate environment; to advance that care through innovative research and education; and to improve the health and well-being of the diverse communities we serve.