Massachusetts General Hospital Patient & Visitor Information

Plan your visit to Massachusetts General Hospital's main campus, which spans nearly 30 buildings housing inpatient and ambulatory care services as well as research labs and administrative offices.
Smiling man at info desk
Smiling man at info desk

Visitor Resources

Parking & Shuttle Service

We provide a free shuttle bus and affordable parking for patients, visitors and employees.


How we help people access care regardless of hearing, sight, mobility, or language spoken.

Visiting Patients

Massachusetts General Hospital understands that visits from family members and friends are an important part of the healing process.

Visiting Boston

Massachusetts General Hospital is centrally located in Boston, Massachusetts' West End neighborhood, near Beacon Hill, on the Charles River.

Police & Security

Security services for patients and visitors.

International Patient Center

Full-service, multilingual staff dedicated to coordinating all aspects of your journey.

Insurance and Billing

Find information about Massachusetts General Hospital's billing and insurance policies.

Accommodation Guide

If your stay will keep you overnight, this list of nearby hotels and short-term stay options can help

Patient Dropoff & Pickup Information

Find information about dropping off and picking up patients at Mass General’s main campus in Boston.

Advancing Care Since 1811

Guided by the needs of our patients and their families, Massachusetts General Hospital aims to deliver the very best health care in a safe, compassionate environment; to advance that care through innovative research and education; and to improve the health and well-being of the diverse communities we serve.