Overview

The Massachusetts General Hospital provides an excellent learning environment for healthcare management students interested in careers in hospital leadership. Each summer, the MGH accepts a limited number of master’s degree students for administrative internship opportunities. Selected students gain exposure to the complex operations of a major academic medical center, become engaged in a mix of observational experiences and project-based work, and receive guidance and mentorship from experienced healthcare executives.

Administrative interns join a specific MGH department for the summer and are precepted by an Administrative or Executive Director. Preceptors provide students with a broad range of learning opportunities depending on the priorities of the department, as well as the student’s professional interests. Sample activities include:

  • Attending high-level management meetings
  • Observing clinical care and speaking with caregivers or patients
  • Developing process flow maps of current processes and making recommendations around improving processes
  • Managing and analyzing data to inform department strategy
  • Supporting the capital budget process and/or evaluating prospective products or vendors
  • Attending grand rounds or other medical education lectures
  • Reviewing and completing financial analyses and statements
  • Assessing and summarizing new business opportunities
  • Supporting accreditation applications and site visits
  • Participating in clinical simulations and facility tours
  • Meeting with senior leadership

Interns meet regularly with their preceptor(s) to discuss their progress. In addition, interns meet with each other and other preceptors to share information about their projects and discuss current trends, issues and opportunities in healthcare.

Please note that students that apply for and/or complete an administrative internship at MGH are at neither an advantage or disadvantage if they later choose to apply to the post-graduate MGH Administrative Fellowship Program

Departments that interns have worked with in the past include:

  • Center for Diversity & Inclusion
  • Center for Faculty Development
  • Department of Medicine
  • Department of Surgery, The Transplant Center
  • Department of Pediatrics
  • Department of Research Management
  • Department of Medicine, Division of Gastroenterology
  • Institute for Heart, Vascular, and Stroke Care
  • MGH Telehealth
  • Network Development & Integration
  • Perioperative Services
  • Radiation Oncology
  • The Cancer Center

Interns

Recent Interns

  • Afrina Ahmed

    University of Florida
    Admitting and Registration Services
    Key Project: Central Authorization Unit

  • Chelsea Anderson

    UNC at Chapel Hill
    MGHfC & Partners Pediatrics
    Key Project: Growth Strategy - Patient Catchment and Site Expansion

  • Kathy Chang

    Yale University
    Transplant Surgery
    Key Project: Heart Transplant Operations: Improving Evaluation and Pre-Transplant Care”.

  • Mitchell Cooper

    Rush University
    Research Management
    Key Project: Transfer-Out, Indirect Costs, and Space Management

  • Holly Deng

    UNC at Chapel Hill
    Center for Diversity & Inclusion/Center for Faculty Development
    Key Project: Supporting Transitions in Academic Medicine

  • Ryan Geoppinger

    UNC at Chapel Hill
    Radiation Oncology
    Key Project: Improvement of Patient Consent Form Process Flow/E-Consent Proposal

  • Peter Geppert

    University of Michigan
    Perioperative Services
    Key Project: Preference Card Standardization for Laparoscopic Cholecystectomy

  • Mackenzie Harris

    Yale University
    Cancer Center
    Key Project: Global analysis of regions where MGH should partner with hospitals to provide remote second opinions to increase access to cancer care globally.

  • Tanner Hunt

    University of Minnesota
    Department of Medicine
    Key Project: Scribble Analysis - DGIM and MGPO Internal Analysis

  • Riley Orrell

    University of Minnesota
    Teaching and Education
    Key Project: Partners Centralized Credentialing

  • Amber Parrish

    UNC at Chapel Hill
    Pulmonary and Critical Care Medicine
    Key Project: Interventional Pulmonary Quality Improvement Project

  • Marisa Polonsky

    Iowa University
    Pathology Services
    Key Project: Date of Service Compliance

  • Elpida Velmahos

    Columbia University
    Oral and Maxillofacial Surgery and Department of Surgery
    Key Project: Patient Education Optimization

Testimonials of Former Interns

  • Brian Allyn

    The George Washington University, MHSA
    Department of Pathology

    “My internship experience at MGH opened countless doors for me. While the internship was only 11 weeks, I developed immensely during my time in the Pathology Department. I was given meaningful responsibilities and the opportunity to own several different initiatives. These opportunities let me further develop and test my own skill set as a young healthcare administrator.”

  • Alison Gusick

    Boston University, MPH
    Center for Faculty Development, Center for Diversity and Inclusion

    “The administrative internship program at MGH exposed me to various positions and departments throughout the hospital. I truly enjoyed meeting many MGH managers and learning about what it takes to become an innovative leader in the healthcare industry.”

  • Rong Huang

    Cornell University, MHA
    Department of Medicine

    “On the day it was announced that MGH ranked first, there was a huge picnic and we got the chance to meet with Dr. Torchiana. People I met at MGH were always willing to help and the 10 week internship was really invaluable.”

  • Priya Joshi

    Columbia University, MHA
    The Cancer Center

    “The MGH administrative summer internship was one of the best work experiences I've had. As an intern, I was given ownership of projects, was able to sit in on meetings with senior administration, and was given exposure to all areas of the hospital as well as senior leadership that I never thought I'd have access to as an intern. The culture at MGH is extremely collegial and everyone I worked with was invested in the growth and success of one another. I looked forward to coming into work and I attribute my incredible mentors to a large part of that.”

  • Jeffrey Ma

    Columbia University, MHA
    Department of Surgery

    “The collegial environment created by my peers and seniors allowed for the lasting relationships I continue to take on as I move forward with my career.”

  • Sarah Trautmann

    The University of North Carolina at Chapel Hill, MHA
    Department of Pediatrics

    “Any learning opportunity is available to you if you ask! The people within MGH are more than happy to sit down and talk to you for an hour about their past and current experiences. It is also so cool to be in the middle of so much history and prestige.”

  • Tom Centore

    Cornell University, MHA
    Research Management

    “The MGH administrative summer internship program does a truly remarkable job of preparing future healthcare leaders for the next step in their careers. Senior leadership's commitment to learning is evident through the mentorship provided both during and after the internship. In addition, the opportunity to work on meaningful projects allows interns to develop a greater understanding of the complexities inherent to an evolving healthcare industry.”

  • Rachel Dahlen

    University of Michigan, MHSA
    Institute for Heart, Vascular, and Stroke Care

    “The MGH administrative internship program was an exceptional experience. MGH is a learning institution, which is evident in the caliber of the mentorship and guidance you receive in the internship. The organization is invested in the success of every student who walks their halls. It was an absolute honor and privilege to be among such committed, bright, and compassionate people.”

  • James Guo

    Yale University, MPH
    Department of Surgery

    “At MGH, you will work with a group of really talented and motivated people. We are very proud of our culture and people.”

  • Paula Hoekstra

    Yale University, MPH
    Department of Medicine, Division of Gastroenterology

    “It was amazing to get to know a group of students who were so passionate about healthcare innovation. To do so at one of the top hospitals in the country allowed us to interact with healthcare leaders in a progressive and challenging environment.”

Intern Experience

The Intern Experience

The internship program is designed to promote a sense of camaraderie among the administrative interns. Interns attend meetings and program events together, in addition to professional networking events and self-organized social outings throughout the summer. The internship offers students an invaluable opportunity to strengthen their peer professional network while also building a tight-knit community. Students have found the internship experience holistic in providing professional, educational, and social opportunities.

Former Interns

Our past Administrative Interns have gone on to administrative fellowships and positions, such as:

Administrative Fellowships

  • Administrative Fellow, Cleveland Clinic
  • Performance Improvement Fellow, University HealthSystem Consortium
  • Administrative Fellow, Main Line Health
  • Corporate Administrative Fellow, UnityPoint Health
  • Administrative Fellow, Novant Health
  • Administrative Fellow, UC Davis Medical Center
  • Administrative Resident, Johns Hopkins Medicine International
  • Administrative Fellow, Kaiser Permanente
  • Administrative Fellow, Stanford Health Care
  • Administrative Fellow, Indiana University Health
  • General Management Apprentice, Fidelity Investments
  • Administrative Fellow, Brigham and Women's Hospital
  • Administrative Fellow, Mayo Clinic

Administrative Positions

  • Project Coordinator at Brigham and Women’s Hospital
  • Division Head of James A. Lovell Federal Health Care Center
  • Manager of Data Analytics and Business Planning, Business Development, and Strategic Initiatives at Partners Healthcare
  • Associate Consultant at Bain and Company in Hong Kong
  • Strategy and Market Development at Stanford Health Care
  • Senior Associate of Strategic Initiatives at Emory University School of Medicine
  • Assistant Administrator in the Department of General Surgery at Cleveland Clinic
  • Managerial Consultant, Kaiser Permanente
  • Clinical Analyst at the Center for Advanced Analytics and Informatics at Vizient, Inc.
  • Associate Director of Transformation and Strategy Consulting at Evolent Health
  • Facility Administrator at DaVita Kidney Care
  • Manager of Clinical Integration at Main Line Health
  • Director of Clinical Strategy, naviHealth, Inc.
  • Senior Consultant at Medical Segment Strategy and Business Development
  • Associate of Healthcare Advisory Services at KPMG US
  • Advisory Consultant at EY
  • Analyst at Abt Associates
  • Director of Provider Development at UnityPoint Health
  • ACO Project Manager at Baystate Medical Center

Currently Employed at MGH

  • Darian Harris

      • School: University of Washington
      • Intern Year: 2015
      • Fellowship Position: Kaiser Permanente
      • First Professional Position: Director, MGH/SNHH Clinical Affiliation, Network Development, Massachusetts General Hospital

    I had a phenomenal experience participating in the MGH Administrative Internship Program. Working alongside those on the incredible Network Development & Integration (ND&I) team, I was given the autonomy to lead and help drive high value initiatives that were presented to organizational leadership. The program truly provided unprecedented access to senior leaders within the organization; who were more than willing to share their time, experiences, and even more surprising/impactful – their ongoing mentorship beyond the program. The longevity of these strong relationships is further exemplified by my return to MGH and the ND&I team years later. The structure of the program offered a core set of experiences that have become tradition among internship cohorts, as well as fostered experiences that were tailored to the specific interests of interns… examples: I engaged in network development activities at community hospital affiliates in Maine and New Hampshire and observed an open-heart procedure with the Chief of Cardiac Surgery. In true MGH fashion, the people you meet and the relationships you build truly set this internship apart from other nationally competitive programs; as interns come to embody the MGH spirit of innovation, voracious learning, and unwavering commitment to the provision of unparalleled patient care.

  • Mark Seelen

      • School: Dartmouth College
      • Intern Year: 2016
      • First Professional Position: Program Manager, Operating Room Administration, Massachusetts General Hospital

    Mark served as an Administrative Intern in Perioperative Services analyzing and optimizing storage and floor of surgical instrumentation. He is now a Program Manager where he manages a variety of strategic, operational, and financial initiatives across Massachusetts General Hospital.

  • Josue Espinoza

      • School: UNC at Chapel Hill
      • Intern Year: 2017
      • First Professional Position: Group Practice Administrator, Department of Medicine, Endocrine Division, Massachusetts General Hospital

    In the summer of 2017 Josue Espinoza was an Administrative Intern in the Department of Medicine where he analyzed financial and clinical data and collected qualitative data to better understand workflow and determine unit needs and how the unit could better serve in capacity- related challenges. He also started a project in the MGH Corrigan Minehan Heart Center to better understand patient throughput and flow and guide direction and strategy of the Heart Center. From his experience, Josue gained a better understanding of the physician’s perspective and how much is demanded of them which instilled a desire to be a physician advocate. Josue accepted a job as a Group Practice Administrator for the Endocrine Division of the Department of Medicine at Massachusetts General Hospital, where he manages finances, operations, staff, and department initiatives at four physician clinics. Josue also serves as the Treasurer of the LGBT Employee Resource Group and is Co-Chair of the Department of Medicine Practice Insights Group which analyzes best practices for practice management across the Department of Medicine.

Preceptors

Preceptors

Internship preceptors serve as mentors and supervisors for interns throughout the summer. Each intern is assigned a preceptor(s) and will work in that department for the summer. Preceptors work with interns to develop projects tailored to the intern’s interests as well as the department’s needs. Recent internship preceptors are featured below:

  • John McGillivray, MBA

    John McGillivray is the Senior Administrative Director of the GI Division in the Department of Medicine at The Massachusetts General Hospital.

    “[MGH] is the best learning environment in Boston! I chose to be a preceptor to reconnect with students, and I enjoy teaching, sharing knowledge and practical experiences to help interns learn about healthcare.”

  • Elizabeth Geagan, MHA

    Elizabeth Geagan is the Executive Director for the Department of Medicine and the Corrigan Minehan Heart Center at The Massachusetts General Hospital.

    “I enjoy being a preceptor because I get to meet people really interested in the field. They teach me new things all the time! Boston is a great place to spend the summer and MGH is such a special place. Exposure to this environment will further convince you that healthcare administration is a very fulfilling career.”

  • Stephen Spring

    Stephen Spring is the Senior Administrative Director of Perioperative Services, Anesthesia, Critical Care and Pain Medicine at The Massachusetts General Hospital.

    “MGH is a high quality teaching institution that values education and the educational experience. The broad perspective that one can gain here is
    something that I do not think can be replicated at other institutions. As a preceptor, I have the opportunity to watch the interns grow and teach them something new.”

  • Mara Bloom, JD

    Mara Bloom is the Executive Director for The Cancer Center at The Massachusetts General Hospital.

    “Over the past two years, I have had the honor to serve as a preceptor for Massachusetts General Hospital administrative interns. I have been impressed by the interns' ability to drive significant projects in a short period of time. In The Cancer Center, interns have participated in quality improvement, care redesign, financial planning and operational planning initiatives. I also think the interns enjoy all the opportunities to shadow departmental leaders across a variety of settings.”

  • Danielle Le Hals, MPH

    Danielle Le Hals is the Executive Director of Radiation Oncology for The Massachusetts General Hospital.

    “MGH’s administrative internship program is a unique opportunity to have access to many educational, behind-the-scenes opportunities of a world-class, leading academic medical center. I enjoy mentoring those new to healthcare administration and seeing the value that interns have added to our department through their project work. I enjoy seeing the progression of the intern through the summer, from being completely new to our complex and highly technical environment, to be able to contribute, co-lead projects, and ask meaningful questions towards to end.”

  • Bethany Daily, MHA

    Bethany Daily is the Senior Administrative Director for Perioperative Services at The Massachusetts General Hospital.

    “We offer a rich program in an excellent organization. Our interns are exposed to a wide variety of topics and situations in a short amount of time. It’s a great opportunity to get a high-functioning intern to learn and contribute, and being a preceptor feels like a nice way to give back to those who will be future leaders in health care.”

  • Kristen Massimine, PhD

    Kristen Massimine is currently the Director, Relationship Management for The Massachusetts General Hospital’s Network Development department.

    “I obtained my Ph.D. with the intension of becoming an educator and mentor. Although I opted to shift career paths to healthcare administration, I still enjoy working with students. We have a set program that offers a fabulous overview of the organization, exposure to senior leadership, and insights into the inner workings of a hospital. I wish that I had known about this program when I was in school; I would have wanted to do it!”

  • Gary Smith, MPA

    Gary Smith is the Senior Administrative Director for Research Management at The Massachusetts General Hospital.

    “MGH allows interns to gain an understanding of how a top academic medical center operates. I feel it is important that students interested in hospital administration gain a general understanding of how a research enterprise operates at a large academic medical center, and as a preceptor, I give interns exposure to the MGH research enterprise and how it operates from a senior leadership perspective.”

  • Erin Padden Stewart, MBA

    Erin Padden Stewart is the Administrative Director of Clinical Operations for the Division of Gastroenterology in The Massachusetts General’s Department of Medicine.

    “I had many great preceptors when I was in school and beyond, so I can appreciate how valuable this experience can be. I enjoy connecting with students who are on a similar pathway. MGH is world-renowned, and having the chance to intern with the organization as part of your learning is a valuable opportunity for any student.”

  • Elena Olson, JD

    Elena Olson is the Executive Director of the Center for Diversity and Inclusion at The Massachusetts General Hospital.

    “As a preceptor, I enjoy having the opportunity to interact with students and design and implement an important project that will have an impact on our mission. MGH is committed to ensuring a rewarding experience to all interns and to helping them achieve their career goals, whatever they may be! It’s extremely rewarding to be a part of this process.”

  • Julie Ritucci, MPH

    Julie Ritucci is the Administrative Director of Finance in the Department of Pediatrics at The Massachusetts General Hospital.

    “This is a great program with great interns! MGH is a terrific place to learn given that it is one of the best academic medical centers. The culture is conducive to learning and welcomes it. I enjoy teaching and coaching interns, and working with them as they add value to our department with the projects they complete.”

  • Donna Lawton, MS

    Donna Lawton is the Executive Director of the Center for Faculty Development at The Massachusetts General Hospital.

    “[MGH] is a great place to learn. You will get great exposure in a top notch environment, and have the opportunity to make lifelong connections while having a wonderful summer balancing work and exploring Boston. I enjoy watching the enthusiasm and energy that the interns have and how they put that into their internship experience.”

How to Apply

How to Apply

To be considered, students must meet ALL of the following criteria:

  • Be currently enrolled in an accredited master’s degree program with a specific concentration in healthcare
  • Able to work full-time during the summer (Monday-Friday, 8 hours/day during business hours)
  • Be fluent in reading, writing and speaking English
  • Demonstrate intelligence, initiative, independence, adaptability and strong communication skills

MGH is a busy and complicated healthcare environment. Successful students demonstrate the ability to juggle their workload and to absorb and assimilate an extraordinary amount of new knowledge in a very short amount of time.

Students that meet the above criteria and are interested in being considered for an Administrative Internship at MGH may apply electronically via the MGH Careers website by the first Monday in December. The posting becomes available each fall no later than early-November and can be found by going to massgeneral.org, clicking on Careers, and then searching jobs by typing in Administrative Intern.

A limited number of interested students will be asked to complete a brief video interview with a group of internship preceptors. Students are typically notified in early February if they have been selected for an internship. Each student’s start and end dates is determined jointly by the preceptor and student based largely on the student’s school schedule, but most placements begin in late May and last 10-12 weeks. Prior to starting the internship, students are expected to provide their preceptor with any specific requirements their graduate program may require. Interns are required to complete a criminal background check prior to their start date and are expected to comply with all hospital policies, including protecting patient privacy and confidentiality.

Internships come with a modest hourly stipend. Students are responsible for arranging and funding their own housing and transportation during the summer.

 

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