On Jan. 29 and 30, a survey team from The Joint Commission – the independent nonprofit organization that accredits and certifies more than 19,000 health care organizations and programs in the United States – was invited to complete a two-day consultative mock assessment of the MGH. The survey team examined patient care areas, outpatient practices and facilities.

“The surveyors were generous with their praise of our organization – the staff, facilities and the care we give our patients,” says Claire Seguin, RN, DNP, associate chief quality officer, Lawrence Center for Quality and Safety. “The Joint Commission visit in many ways validated our current surveillance methods and more importantly advanced our progress toward Excellence Every Day by informing our current improvement efforts. For example, they recommended hardwiring safety stops in our electronic health record when possible.”

The Joint Commission conducted its last triennial reaccreditation survey in November 2017.

“We’d like to thank the MGH community for welcoming the surveyors, especially those who took time from their daily work to demonstrate the excellent care we provide,” says Seguin. 



Read more articles from the 02/08/19 Hotline issue.