Patients often ask, "How can I thank everyone for the wonderful care provided to me and my family?" “How can I show my gratitude?”

One meaningful way is to share a note of gratitude by submitting the form below. Your thoughts, words of thanks, compliments, stories of exceptional care or a job well done are welcomed. We will share your thoughts with our care providers and teams.

If you have any urgent or emergency medical concerns, dial 911 or visit the nearest emergency facility.

Please do not use this form for any questions or requests related to your care – please contact your care provider's office directly.

For any other concerns regarding your care experience, please contact the Mass General Office of Patient Advocacy, Monday-Friday, 8:30AM-5:00PM EST at 617-726-3370 or via email at

We are dedicated to providing all Mass General patients, families, and visitors with the best possible care experiences.