Contact Information
Phone: 617-724-8414
Fax: 617-724-7171
Email: MGHbackup@brighthorizons.com
Hours: Monday-Friday, 7:30am-5:30pm
Backup care is intended to supplement, rather than replace, regular child care. The times when your family needs backup child care may include the following:
Our hours are Monday through Friday, 7:30am-5:30pm.
Employees in need of backup child care must make a reservation by calling 877-242-2737. Reservations may be made the day care is needed or up to one month prior.
The earlier the reservation the higher chance there is that they will be confirmed. If we do not have space they will be waitlisted.
All paperwork must be signed, completed, and uploaded onto the portal no later than 3pm the day before (this is all found on the portal in the care profile section; Username: Partners; Password: Benefits4You) otherwise they will not be able to attend.

