At Massachusetts General Hospital, we believe it's important to provide safe and effective care. The Department of Surgery tracks many performance measures and compares them to national data including:

  • Distal Pancreatomy Outcomes
  • Pancreatectomy Case Volumes
  • Patient Ratings of Pancreatic Surgeons
  • Pancreatectomy Length of Stay
  • Whipple Procedure Outcomes

Distal Pancreatomy Outcomes

One of Mass General's distal pancreatectomy procedure outcomes is exemplary and the remaining outcomes are comparable to the American College of Surgeons National Surgical Quality Improvement Program (ACS-NSQIP) norms, given the high number of very ill and extremely complex paations we serve. Lower percentages are better.

At Mass General, patient safety is a priority. Our rates of complications from the distal pancreatectomy procedure are lower than the national norms.

Mass General data: American College of Surgeons National Surgical Quality Improvement Program (ACS-NSQIP) Database
Data period: January - December 2017
* Fistula An abnormal opening between the pancreas and surrounding tissue, organs or vessels
** Intubation: Insertion of a tube into a hollow organ (such as the trachea) for ventilation
*** Delayed Gastric Emptying: Inability of the stomach to empty its contents into the small intestine.

   ★ Performance is statistically better than the benchmark
= Performance is statistically similar to the benchmark
   ▼ Performance is statistically worse than the benchmark

Pancreatectomy Case Volumes

Mass General's pancreatectomy volume greatly exceeds the recommended minimum standard of 20 cases per year. Higher volumes mean more experience.

Hospitals that perform higher numbers of pancreatectomy procedures have better outcomes. Mass General performs a large number of pancreatectomy procedures when compared to the national average of hospitals performing the procedure.

Source: Mass General Hospital and Viziant, formerly University HealthSystem Consortium (UHC)
Data period: January - December 2017

Patient Ratings of Pancreatic Surgeons

Mass General's pancreatic surgeons are highly rated. Higher percentages are better.

Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys ask patients to evaluate their experiences with health care. In 2017, Mass General surgeons rated highly compared to national patient ratings of all doctors.

Mass General and national data: Quality Data Management (QDM) CAHPS Clinician and Groups Patient Survey
Data period: January - December 2017

Pancreatectomy Length of Stay

The rate at which patients at Mass General are able to leave the hospital is exemplary compared to the American College of Surgeons National Surgical Quality Improvement Program (ACS-NSQIP) norms. Lower percentage is better.

Shorter stays at Mass General result from more efficient care and fewer complications. When compared to the national norms, there are fewer patients with hospital stays greater than 8 days at Mass General.

Mass General data: American College of Surgeons National Surgical Quality Improvement Program [ACS-NSQIP] Database
Data period: January - December 2017

   ★ Performance is statistically better than the benchmark
= Performance is statistically similar to the benchmark
   ▼ Performance is statistically worse than the benchmark

Whipple Procedure Outcomes

One of Mass General's whipple procedure outcomes is exemplary and the remaining outcomes are comparable to the American College of Surgeons National Surgical Quality Improvement Program (ACS-NSQIP) norms, given the high number of very ill and extremely complex patients we serve. Lower percentages are better.

At Mass General, patient safety is a priority. Our rates of complications from the whipple procedure are lower than the national norms.

Mass General data: American College of Surgeons National Surgical Quality Improvement Program (ACS-NSQIP) Database
Mortality [death] includes: Discharge and 30-day mortality
Data period: January - December 2017
*Fistula: An abnormal opening between the pancreas and surrounding tissue, organs or vessels
**Delayed Gastric Emptying: Inability of the stomach to empty its contents into the small intestine

   ★ Performance is statistically better than the benchmark
= Performance is statistically similar to the benchmark
   ▼ Performance is statistically worse than the benchmark