With the pandemic, telehealth has been thrust from the fringes into the center of Mass General for Children's (MGfC) pediatric outpatient care delivery model. This new virtual visit format comes with new challenges for parents, children and providers. In this Massachusetts General Hospital Blum Center presentation from June 3, 2021, learn how to prepare for these virtual visits, navigate the actual visit and understand under what circumstances a virtual visit may not be appropriate for your child from Shannon Scott-Vernaglia, MD, a pediatrician at MGfC, and Ben Nelson, MD, of Pediatric Pulmonary Medicine.