HAVEN (Helping Abuse & Violence End Now)

For Mass General patients, employees, and community members who have experienced intimate partner abuse, HAVEN offers direct services to help improve survivors’ health and safety, as well as their housing, employment, and financial circumstances. Since program inception in 1997, nearly 7400 survivors have been helped.


Recognizing the association between intimate relationships and health, the health care setting is an ideal place to provide services to survivors of intimate partner abuse (IPA). Through a culturally diverse and linguistically appropriate array of supportive services, HAVEN provides supportive counseling, advocacy, support groups, workshops and accompaniment to survivors of intimate partner abuse.

HAVEN helps connect survivors to needed services, provide information and referrals relating to the legal aspects of domestic violence and accompanies survivors to health care, legal or other appointments. Strong community partnerships with legal, elder, child, and other health care services are integral to HAVEN’s work.

HAVEN advocates are available at MGH Boston, as well as the healthcare centers in Revere and Chelsea. HAVEN also provides training, consultation, and policy advice to providers at MGH. The program also conducts research on various issues facing program clients, as well as program evaluations to identify areas for improvement.

For more information, visit the HAVEN at Mass General website.

About this Program

2015 Outcomes

  • 700 survivors served; 471 new referrals were made to HAVEN; 40% were Brief Interventions; of these, 30% were for safety planning, 6% were for legal services, 14% were for housing/emergency
  • HAVEN clients reported the following types of abuse: 99% emotional abuse; 80% physical abuse; 50% sexual abuse; 43% economic abuse; 45% isolation; 34% surveillance; 17% property damage; and 15% stalking.
  • Through a partnership between MGH and Casa Myrna Vazquez, advocates consulted 168 times with a lawyer specializing in intimate partner violence.
  • HAVEN provided 40 trainings and outreach activities to 814 MGH staff; 24 trainings were given on HAVEN services; 21 were on screening for IPV and/or documenting IPV; 17 trainings were given on Teen Dating


The Revere High School Youth Empowerment Group, led by HAVEN's Cate Leonard, create a video to raise awareness of teen dating violence.


The HAVEN program at Mass General Hospital held activities at Revere High School to shine a light on Teen Dating Violence Awareness Week.

Read more

  • Safe HAVEN for stories about abuse - 3/31/2017, Mass General

    Harrowing stories of partner violence, shaming of rape victims, children who have been sexually assaulted, kidnappings, honor killings and fear of authorities were calmly recounted during a roundtable at the MGH March 20.

  • Stories of strength, hope and healing - 9/7/2012, Mass General

    It was a morning of honest, powerful speeches at the Sept. 5 anniversary breakfast for HAVEN (Hospital’s Helping Abuse and Violence End Now). The group has provided counseling, advocacy, support groups and workshops to domestic abuse survivors at the MGH for 15 years.

  • Responding to sexual exploitation - 1/27/2012, Mass General

    STAFF AT THE MGH play a crucial role in the lives of their patients.


Contact Us

Contact HAVEN

HAVEN Advocates are available Monday through Friday 8:30 am-5:00 pm. After hours and on weekends, call 1-877-785-2020, Massachusetts Statewide Hotline, Safelink.

Contact us to schedule an appointment or with any questions.
Boston: 617-724-0054
Chelsea: 617-887-3513
Revere: 781-485-6108

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