William Gerald (Jay) Austen, Jr., MD, is Chief of the Plastic and Reconstructive Surgery Division and Chief of Burn Surgery at Mass General; Professor of Surgery at Harvard Medical School; Director of the Aesthetic and Reconstructive Breast Fellowship Program; Mass General Trustee Chair of Plastic and Reconstructive Surgery
Under his leadership of the Plastics and Burns Divisions, novel clinical programs have been established including composite tissue transplantation and nerve decompression to treat patients with migraines. In addition to his clinical expertise, Dr. Austen is an authority on device innovation and has led the development of numerous patents and prototypes related to anti-aging, rejuvenation and scar therapy.
Dr. Austen has published extensively in the field of plastic surgery with more than 100 peer-reviewed publications and has over 100 patents pending or issued in the U.S. and internationally. He is a fellow of the American College of Surgeons and of the American Association of Plastic Surgeons, and is an ad-hoc reviewer for Annals of Plastic Surgery, Plastic Reconstructive Surgery, JAMA, Surgery, Aesthetic Surgery Journal, and Transplantation.
Dr. Austen received his medical degree from Harvard Medical School and is board certified by the American Board of Plastic Surgery. He completed his residency with the Harvard Plastic Surgery program and his fellowship at Royal Children's and Women's hospitals.
I've had surgery with Dr. Austen before, with a wonderful result. I have great confidence in this doctor. [redacted], Dr. Austen's administrative assistant is a pleasure, as well as efficient.
Dr. Austen was a pleasure.Talking about areas of your body that you would like to improve isn't always comfortable, especially with a person you've never met. Dr. Austen and his staff made me feel so comfortable and relaxed.I am a person that deals with anxiety. I can't express how great everybody that I encountered in this office is and I would ... Read More
Dr. Austen was professional, caring and amazing
I very much like Dr. Austen. He was very, very friendly and very helpful and took his time to speak with me. And I also have to give really appreciation for his surgical and payment coordinator. She was amazing. She got me an appointment. She answered all my questions. She was caring. And I thought she was absolutely fabulous.
Excellent provider I know I am in good hands going forward with this surgery
Yeah, he seems like a great provider. He explained things very well. I think one thing I didn't really quite appreciate was the residents or the fellows coming into the room without him asking if it was okay first. I think that kind of question would have been helpful. And then also him touching my face without asking permission. I think I would ... Read More
He is excellent and professional
Very professional and personable.
Dr. Austen is the best! I love him. He made me beautiful again. I am so grateful to him. When I see him I always tell him that he gave me my life back. He gave me my confidence back. He is so professional, warm, and caring. He listens to any questions or concerns. He is a wonderful person. I always give him a hug. I would never have trusted any ... Read More
I would prefer Dr. Austen to spend a little bit more time with me, the patient, just to see that he's listening to your condition and rather than being with one foot out of the door.