The information you submitted will be logged and used as part of an ongoing program to optimize patient safety and the quality of care at MassGeneral Hospital for Children. Items requiring follow-up are acted upon immediately.

If you have any questions of an immediate nature, please contact:

  • Clinical Nurse Specialist: 617-724-5720
  • Director of Pediatric Quality and Safety: 617-726-1450
  • You may also contact us via email at

Family Advisory CouncilThe Family Advisory Council at MassGeneral Hospital for Children is dedicated to the continuous development of a positive partnership among parents, children and staff to ensure the needs of children and families are met during their experience at the hospital. Learn more about the Family Advisory Council.