Colleen K. Snydeman, RN, PhD, NE-BC, is the Executive Director, Patient Care Services, Office of Quality, Safety & Practice at Massachusetts General Hospital. She has held the position since February 2013, and is responsible for the PCS response to safety issues including conducting root cause analyses of adverse events, identifying and planning, and implementing improvements to reduce opportunity for patient harm. In addition, Dr. Snydeman and her team oversee regulatory preparation and the measuring, monitoring, and reporting of clinical quality nurse sensitive indicators.  

Dr. Snydeman has 35 years of progressive nursing leadership experience at Mass General, and regularly consults, presents and publishes on the professional practice environment. Her area of study is focused on patient safety and the improvement of nursing practice through adverse event nurse peer review.

Her previous experience includes nurse director and nurse manager positions in the Cardiac Intensive Care Unit (CICU), Respiratory Acute Care Unit (RACU), and Thoracic Surgical Units at Mass General. Dr. Snydeman currently co-chairs the Mass General Code and Emergency Response Committee and the Emergency Response and Triage Committees.

Dr. Snydeman earned her BSN from Northeastern University and her Master’s in forensic nursing at Fitchburg State College. She is currently enrolled at Boston College where she is a candidate for a PhD(c) nursing.