Nurses and health professionals in the Department of Nursing & Patient Care Services provide competent, compassionate care for patients in ambulatory, inpatient and clinical settings.

Case Management

Case Management was founded in 1995 in response to a need for improved navigational services for hospitalized patients from admission to discharge. Case managers help patients navigate the complicated landscape of healthcare delivery while helping to ensure cost-effective care.

Disability Program

The Massachusetts General Hospital Disability Program provides support and services to patients and visitors with disabilities, and actively partners with clinicians and other departments, ensuring the highest level of care for patients.

Medical Interpreters

All of our interpreters support the Mass General community in the delivery of culturally competent care and facilitate access to hospital services for non-English, limited-English-proficient or Deaf and Hard of Hearing patients.

Occupational Therapy

Guided by the latest developments in therapeutic and rehabilitative practice Occupational Therapy works with patients admitted to the hospital as well as outpatients in our ambulatory practices to restore function, develop skills, correct impairments and relearn ways to preform daily activities.

Our physical therapists provide evaluation, consultation and individualized treatment for patients of all ages with a variety of conditions and diagnoses in outpatient, inpatient and critical care settings.

Respiratory Care Services

Respiratory Care Services, a division of Nursing & Patient Care Services provides inpatient services to a variety of patients 24 hours a day, seven days a week.

Social Service

The Social Service Department helps patients and families manage and cope with the unique concerns that illness and hospitalization can create.

Speech, Language & Swallowing Disorders

The Department of Speech, Language and Swallowing Disorders & Reading Disabilities provides comprehensive diagnostic evaluations and treatment programs for all communication and swallowing disorders from newborns to adults.

Spiritual Care

Mass General recognizes that meeting the spiritual and religious needs of our patients and their families is an important part of caring for the whole person.