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The Nursing and Patient Care Services Office of Quality & Safety is responsible for developing, implementing and supporting strategies for improving health care quality.
The Nursing and Patient Care Services Office of Quality & Safety has responsibility to work with PCS staff to understand and translate regulatory compliance issues, to implement state-of-the-art safety programs, and to translate evidence into the creation of the highest quality and safest care environment for patients and staff. Our focus is to effect change, transform the culture, and promote clinical excellence.
Six Aims for Quality Improvement
The Institute of Medicine’s aims for quality improvement are used as a framework for program design and evaluation. The six aims are operationalized as follows:
The PCS Office of Quality & Safety staff include Colleen Snydeman, RN, DirectorLinda Akuamoah-Boateng, BS, MHA | Judi Carr, RN, MS | Deb Frost, RN, DNP |Karen Miguel, RN, MM-H, CPPS | Mary Ann Walsh, RN
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