Our labor and delivery visitor policy has been updated:
- Labor and delivery: In addition to a birth partner, one visitor (over 18) can accompany you throughout your labor and delivery experience
- Postpartum stay after childbirth: Your birth partner can stay in the hospital with you until discharge; one additional visitor (over 18) is welcome during hospital visiting hours (1pm – 8pm)
- No known infection or symptoms of COVID-19: Birth partners and visitors to the Labor and Delivery and Postpartum hospital units are welcome as long as they do not have a known infection or symptoms of COVID 19
- Behavior While Visiting: Birth partners and visitors must remain with you (e.g., in inpatient room, exam room, or in waiting room with patient) or with their Mass General host for the entirety of their visit or they will be asked to leave and wait outside. They are permitted brief visits to the cafeteria or gift shop at the discretion of local leadership
At this time, given needs for physical distancing and other infection control measures, Mass General has decided that visitors to outpatient appointments are not allowed with few exceptions. Due to the separate designation for birth partners, we have obtained an exception that allows pregnant patients to have their birth partners (person over the age of 18) attend obstetric ultrasounds and, if so desired, other prenatal visits. We encourage you to think about which appointments are most important for you to have someone accompany you. You can also ask your provider to engage a family member or friend in the visit by phone. Due to limitations in the physical space at the Chelsea HealthCare Center, we cannot safely accommodate support persons there at the moment. However, Chelsea patients can bring their support persons to ultrasounds at the other sites.
Anyone who is at the clinic or the hospital (patients, visitors and staff) is screened for symptoms of COVID-19 and provided a hospital issued mask to wear while they are here.
Please note, at this time, visitors cannot be accommodated for non-obstetric types of outpatient visits, with few exceptions. We look forward to seeing you. Please do not hesitate to contact our office with any questions or concerns.
We understand that these changing visitor policies can be confusing and we recognize the difficulties this may cause but we feel that is an important and necessary step to protect the health and well-being of you, your family and all of our patients and staff.
Finally, we want to emphasize that even during these challenging times, it is still important that you get the pregnancy care you need. At both the main campus and all our satellites, we have taken many steps to keep you safe, including additional screening, cleaning and protective measures. Anyone who is at the clinic or the hospital – patients, visitors, and staff – is screened for symptoms of COVID-19, provided a hospital issued mask to wear while they are here and asked to comply with recommendations to reduce the risk of infection (hand washing, distancing and mask wearing).
Patient tours of Labor and Delivery and the Newborn Family Units are suspended until further notice. Photographs and a video tour are posted on our website – visit the Giving Birth at Mass General page.
Childbirth and parenting classes will be offered virtually and in-person.
VISITORS UPON REQUEST
- Patients may bring a visitor if they require a guardian or someone to assist them with ambulation (walking or wheelchair) and/or medical decision making.
- Patients may bring a visitor if they are undergoing an office procedure – please let us know by sending a Patient Gateway message if you require to bring a visitor.
- All patients and visitors are required to wear a mask at all time and should be symptom free – no fever, cough, sore throat, runny nose, new loss of smell or have had close COVID-19 contacts in the last 2 weeks.