The Division of Oral and Maxillofacial Surgery and Dentistry (OMFS) at Massachusetts General Hospital measures and improves the quality and safety of care our patients receive.

The quality and safety initiatives in OMFS are led by Jeffrey Hajibandeh, MD, DDS. His team engages with faculty, staff, residents, students and patients to measure the quality and safety of care our patients receive. These initiatives include:

  • Antibiotics for trauma patients
  • Clinical reorganization, 360º evaluation
  • Opioid prescribing trends
  • Drug prescription monitoring program
  • Laboratory ordering variations
  • Universal protocol: The Right Procedure, the Right Patient, the Right Place
  • Providing care to the diverse communities we serve, including our Community Health program

Our Team

  • Dr. Hajibandeh, quality and safety chairman and medical director
  • Paulina Miller, quality and safety coordinator

Quality and Safety at Mass General

Mass General measures quality of care in the following ways:

  • Safety
  • Effectiveness
  • Patient-centeredness
  • Timeliness
  • Efficiency
  • Equity

Mass General and OMFS use technology, staff development, state-of-the-art facilities and individualized treatment programs to deliver the best and safest care possible.

Additionally, Mass General participates in several national and state initiatives to gather comparable data and report on hospital quality and safety.