Scheduling Appointments

Appointments and referral requests for existing patients may be made by calling the office telephone number of your provider at Massachusetts General Medical Group (MGMG), or you can leave a message for your provider's administrative coordinator via Partners Patient Gateway.

A reminder letter will be sent out two weeks prior to your scheduled appointment with your primary care physician or nurse practitioner. You will receive a follow up reminder phone call within 72 hours of your scheduled visit.

Urgent Care

At MGMG, we offer our existing patients same-day appointments. Whether you are not feeling well or have an injury, MGMG is staffed with your Primary Care Physician and their colleagues of physicians, nurses, and nurse practitioners who are available to help.

To schedule urgent care or same-day appointments, please call MGMG at 617-724-8050 and speak to one of our staff members who will help schedule a same day appointment at a convenient time between the hours of 8:00 am and 4:30 pm. MGMG is committed to seeing all its patients in a timely manner.

Patients with life-threatening illnesses or injuries should go immediately to the Emergency Room or dial 911.

Referrals

Your primary care physician is responsible for arranging all of your medical care, including referrals to specialists. If you think you require the care of a specialist, please speak to your physician for the appropriate referral.

Prescription Refills

Current patients can request prescription refills online using Patient Gateway or by calling their physician’s phone number and choosing option 4 on the phone menu for the automated prescription refill line. Requests received on this line between 8:30 am on Monday and noon on Friday will be completed within 48 hours.

Medical Record Requests

To receive a copy of your medical records, please visit our medical record request page.

Directions

  • Accessible:

    We are handicapped accessible. Please call 617-724-3211 before a scheduled visit to request a wheelchair or assistance.

  • Public Transit: MGMG can be reached via the MBTA Red Line, exiting at the Charles Street T stop; and by the Blue Line, exiting at the Bowdoin T stop. North Station and commuter rail connections are only minutes from our office.
  • Shuttle Service:

    Free shuttle service is available for patients and visitors of Mass General. View shuttle schedules

  • Parking:

    A parking garage is available in our building at 50 Staniford Street and drop-off parking is available at the street level. Additional parking is available at the TD Garden (maximum of $8), the Public Parking Building ("Bubble Garage") on Lomasney Way and at Charles River Plaza, located at 100 Cambridge Street. Additional parking garages are located on the Mass General campus. View parking garages and fees