Discharge Information
Patient Experience
As part of our efforts to deliver the best experience to our patients, Mass General recently launched the icare and What Matters to Me programs to the Mass General community.
As part of our efforts to deliver the best experience to our patients, Mass General recently launched the icare and "What Matters to You" programs to the Mass General community.
As part of a survey about the experience at Massachusetts General Hospital, patients are asked the following two questions about the discharge instructions they received:
This information helps us better understand patients’ perceptions of the instructions provided by Mass General staff and identify opportunities to improve.
The composite score indicates the percentage of patients who answered ‘always’ to the questions above.
As part of our efforts to deliver the best experience to our patients, Mass General recently launched the icare and What Matters to Me programs to the Mass General community.