Quiet at Night
Patient Experience
As part of our efforts to deliver the best experience to our patients, Mass General recently launched the icare and What Matters to Me programs to the Mass General community.
As part of our efforts to deliver the best experience to our patients, Mass General recently launched the icare and "What Matters to You" programs to the Mass General community.
As part of a survey about the experience at Massachusetts General Hospital, patients are asked the following question about the physical environment:
This information helps us better understand patients’ perceptions of the Mass General environment and identify opportunities to improve.
Scores below indicate the percentage of patients who reported that our facilities were always quiet at night.
Mass General is engaged in organization-wide efforts to promote rest and healing. Improvement work focuses on minimizing many different types of sounds, including sounds from equipment and carts, sounds from care team members and visitors, and sounds from routine care, as possible while also ensuring patient safety. We regularly monitor our progress.
As part of our efforts to deliver the best experience to our patients, Mass General recently launched the icare and What Matters to Me programs to the Mass General community.