Explore this Resource

General Information on Accompanying a Patient

Family members and loved ones are encouraged to review the Massachusetts General Hospital visitor policy before coming to the hospital.

Patients Going Home on the Day of Surgery  

Family members and loved ones are welcome to remain in the Center for Perioperative Care (CPC) waiting room for patients who are expected to go home on the day of surgery.

There is a wall-mounted digital communication board that provides real-time updates on a patient’s progress. This color-coded board protects the patient’s privacy yet allows family and loved ones to see when the patient enters and leaves the operating room.

Our surgical liaison is available to answer any questions and provide updates as you wait.    

Patients Staying in the Hospital

Family members and loved ones may wait in the Yawkey Family Waiting Area for patients who will remain in the hospital after surgery. A hospital volunteer is available to answer any questions and will keep you informed.

After 7:30 pm, our volunteers will escort waiting family members to the Blum Center located on the first floor of the White building, room 110.  

Filling your Prescriptions

Your surgeon may provide you with a prescription(s) after your surgery and will send it electronically to either your home pharmacy or the Mass General Outpatient Pharmacy on the first floor of the Wang building.

Family members are encouraged to pick up the prescriptions for you.

Going Home

Once it is safe for you to leave the hospital, your nurse will review your home instructions and answer your questions, as well as call your family member or loved one to pick you up. Once they arrive, a member of the CPC team will assist you into the car.

Amenities

Coffee Central is located on the main floor and is open 24 hours, seven days a week.

The Riverside Café is located directly below the Yawkey Family Waiting Area and is open 7:30 am to 7:30 pm, Monday to Friday.  

See our cafeterias and cafes

Lodging Options for Family Members

The Liberty Hotel and the Wyndham Boston Beacon Hill are close to the hospital for family members who would like to stay nearby. For additional hotel listings, please see our full overnight accommodations list.

Patients receiving treatment for cancer can request community lodging and transportation information from a Mass General oncology resource specialist at 617-724-0295.

Learn about staying in Boston

Spiritual Services

There is a chapel on the first floor of the Ellison building and a Masjid on the first floor of the Austen building at Mass General. Both are available to all denominations.

Patient Resources

icon alt
International Patient Center

International Patient Center

We are a full-service office that helps patients and their families navigate care.

icon alt
Coming to Mass General

Coming to Mass General

We are ready to care for you—whatever your health care needs may be.

icon alt
Find a Doctor

Find a Doctor

Our surgeons are among the best in the world, providing specialized care.

icon alt
Find a Location

Find a Location

We offer care in and around the Boston area.

icon alt
Parking & Shuttles

Parking & Shuttles

We provide a free shuttle bus and affordable parking for patients, visitors and employees.

icon alt
Services & Amenities

Services & Amenities

We offer a wide range of services and amenities for patients, visitors and staff.

icon alt
Blum Patient and Family Learning Center

Blum Patient and Family Learning Center

The Blum Center is a place for patients, families and friends to find health information.

icon alt
Maps & Directions

Maps & Directions

Our main campus spans nearly 30 buildings. Use these maps to help plan your visit.

icon alt
Visiting Boston

Visiting Boston

We are located in the West End on the Charles River, near Beacon Hill, in Boston, MA.