Visitor Resources

Parking & Shuttle Service

We provide a free shuttle bus and affordable parking for patients, visitors and employees.

Accessibility

How we help people access care regardless of hearing, sight, mobility, or language spoken.

Visiting Patients

Massachusetts General Hospital understands that visits from family members and friends are an important part of the healing process.

Visiting Boston

Massachusetts General Hospital is centrally located in Boston, Massachusetts' West End neighborhood, near Beacon Hill, on the Charles River.

Police & Security

Security services for patients and visitors.

International Patient Center

Full-service, multilingual staff dedicated to coordinating all aspects of your journey.

Insurance and Billing

Find information about Massachusetts General Hospital's billing and insurance policies.

Mass General Patient Guide

Download the patient guide, a resource to help you during and after your stay at the hospital.

Accommodation Guide

If your stay will keep you overnight, this list of nearby hotels and short-term stay options can help

Patient Dropoff & Pickup Information

Find information about dropping off and picking up patients at Mass General’s main campus in Boston.