After a 2-year hiatus during the COVID-19 pandemic, snacks have returned to our patient lounge.
Your Mass General Health Navigation team takes a holistic view of life’s challenges and partners with you to construct a health action plan that solves the complexities of personal life via health coaching, easing access to care and navigating employer-offered benefits. We start this by asking the question, “What’s most important to you?” and using evidence-based coaching methodologies to build trust-based relationships, recognizing the interrelatedness of all aspects of our well-being.
Program components include:
- Easier access to Mass General Hospital, Mass General Brigham affiliates, and community providers for primary care and specialty care, including behavioral health (referrals for therapy and/or medication management)
- Health coaching with a National Board-Certified Health and Wellness Coach to support a healthy lifestyle by helping you manage stress, balance work and life, eat healthy, stay active, weight management, and improve sleep.
- Benefits navigation to relevant employer-offered benefits to ensure you’re using your benefits effectively—the right benefit at the right time
“The assistance with setting up a PCP appointment for me at MGH was very helpful! Great communication!”
“Your team did so much more than I had expected…”
“Excellent and thorough… really appreciate it!”
“This program has been very useful to me to become more productive and happier at my job as well as in my personal life. Kate is very engaging, resourceful, a great listener, and always creates a psychologically safe environment to share…I have made noticeable progress and achieved goals that ultimately impact my professional and personal life.”
Meet the Team
As a National Board-Certified Health and Wellness Coach and graduate of Duke Integrative Medicine's Coaching Certification program, Kate has deep knowledge of behavioral change theory and health coaching methodology. Kate also holds an MBA from the Darden School of Business at The University of Virginia and a BA from Bates College. In her free time, Kate enjoys yoga, experimenting with plant-based cooking, and exploring the great outdoors with her husband and two young sons.
Having worked at Mass General for 15 years with the last 7 years in Executive Health Services, Viviene has a robust network across the institution. She enjoys working closely with patients and brings patience, empathy, and expertise to the complexities of navigating and accessing care at Mass General and in the community. In her free time, Viviene loves to read and travel to Jamaica.