Request a Medical Interpreter

During the Coronavirus crisis MGH Interpreter services are being delivered over the phone.  Only in the case of an extreme emergency will an in-person interpreter be sent to see a patient and provider.

MGH Staff Requests (internal access)

Always schedule a medical interpreter as far in advance as possible (at least 24-48 hours in advance) for encounters such as:

• Medical or therapeutic appointments
• Procedures and tests
• Informed consent
• Medication reconciliation
• Discharge instructions/planning
• Inpatient consults
• Family meetings

For unforeseen medical interpreter needs, including Emergency Department visits, during office hours, call 617-726-6966 or page 27403 (see Contact Us). Off hours and holidays, page the language specific beepers for a face-to-face interpreter, or use your language access device (IPOPs, VPOPs, dual handset phones and VRIs) to access a remote medical interpreter.

Medical interpreters will be assigned as needed, after confirmation that the patient has arrived and the provider is ready to see him/her.

Languages available on site

Requesting a Medical Interpreter - Massachusetts General Hospital, Boston, MA