Department of Medicine
Medical Infusion Center Patient Resources
The Medical Infusion Center (MIC) is dedicated to delivering exceptional care to patients with a wide range of medical conditions in a safe, comfortable, and compassionate environment. Our highly-skilled nursing staff, including on-site Nurse Practitioners, have extensive experience in administering cutting-edge infusion therapies for a wide range of complex conditions. Our team collaborates closely with referring providers from clinical specialties across Mass General. MIC patients receive consistent care throughout their treatment visits. All appointments are characterized by commitment to the highest standards of quality, safety, and training.
Features of the MIC include:
- Comfortable, bright setting with views of the city
- Internet access and individual TVs
- Dedicated prior authorization team experienced with the insurance approval process
- Multiple locations, with nearby parking
- Expanded weekday and Saturday hours
What to Expect
The MIC is an ambulatory outpatient unit that provides non-oncology infusion services to patients at Mass General. We offer semi-private treatment areas to give patients the choice to have privacy or connect socially with others receiving treatment, and reclining chairs and warm blankets for your comfort as well as free guest-internet-access and Direct TV.
Infusion times range from 30 minutes to 6 hours depending on the treatment. During this time, we provide juice, water, coffee and light snacks. Patients are permitted to eat as usual before their infusion appointments and may also bring other food and snacks as desired.
Under cover parking is available at both our Boston and Waltham locations. Valet services are available at the Boston location. Parking fees for patients receiving their infusion treatments in Boston are equivalent to those of the main hospital. Parking in Waltham is free.
Frequently Asked Questions
What time should I arrive for my appointment?
Please check in at or shortly before your appointment time. If you are 15 minutes late, we may need to reschedule. To cancel your appointment, please call 617-643-2063.
Can I eat, drink or take my medications before my infusion?
You should eat, drink and take your regular medication unless otherwise instructed by your provider. We encourage patients to drink plenty of water before an infusion.
Can I bring family/friends to my infusion in Boston?
There is room on the 8th floor for visitors. Visitors are not allowed on the 9th floor due to space limitations. In Boston & Waltham, all children must be accompanied by another adult.
Will someone help me out of my wheelchair, in the bathroom or with other activities?
The MIC is an outpatient clinic serving patients who are independent with daily activities. If you need extra assistance, please have a family member or caregiver accompany you.
Can I bring my pet or service animal?
Only certified, trained service animals are allowed on the unit.
Can I use my cell phone during my infusion?
The infusion unit is semi-private. We ask that cell phone conversations be brief and quiet.
Can I watch TV during my infusion?
TVs are available on the 8th floor only. Wireless internet is available. Please bring headphones.
The MIC nursing team is composed of both Registered Nurses and Nurse Practitioners who are all highly skilled in the administration of IV therapies. Our staff were recruited from a variety of nursing disciplines to ensure competent, compassionate care to patients and families during infusions. The nurses are true professionals with expertise in the placement of IVs and accessing Vascular Access Devices. The nurses collaborate daily with the Nurse Practitioners and the Nurse Manager to discuss medications, treatment requirements, and plans of care to create the best environment for each patient.