It takes a village to keep a hospital running smoothly. At the MGH, the more than 4,500 Operations Support Staff prove to be vital to the hospital family. Each year, Mail Services processes 10 million pieces of mail, Radiation Safety handles 5,000 packages of radioactive material, and 93,000 pounds of coffee are served by Nutrition and Food Services. Every day, Buildings and Grounds cares for 7.4 million square feet of hospital space and 3,300 packages pass through Receiving and Distribution. Environmental Services disposes of 172 tons of trash per week.

“Without all that hard work and more captured by these statistics, our hospital operations would grind to a halt,” said Peter L. Slavin, MD, MGH president, during the annual Operations Support Staff Day luncheon June 13. “It is the people of the MGH who keep this place running 24 hours a day, 7 days a week, 365 days a year. And that includes all of you. Thank you.”

Service employees were recognized and celebrated at the event during which one exceptional employee was honored with the Ricardo Diaz Memorial Award. Diaz was a hardworking, selfless, beloved member of Buildings and Grounds who died in 2003 while plowing snow on the MGH campus. This year, 36 individuals were nominated for the award, with Terezinha Barbosa, of Environmental Services, chosen as the awardee.

“Whether rain, or snow, or sleet or hail, Teresa is always here. In her dedication to the job and her attention to individuals, she has earned the respect of all staff. She is a key element of the glue that binds us together and helps advance our mission,” wrote one of Barbosa’s colleagues in a nomination for the award.

“I want to thank all my coworkers and staff. I am humbled for their support,” Barbosa said. “I am honored to work in MGH Environmental Services and I am always proud to tell people, when they ask me where I work, that I work at the MGH.”

Visit the MGH HR Events Flickr account to view more photos from the Operations Support Staff Luncheon, including photos with special guest, New England Patriots player David Andrews.

Read more articles from the 06/29/18 Hotline issue.