A group led by sports cardiologists at Massachusetts General Hospital (MGH) and Emory University School of Medicine offers guidance for athletes’ return to play after they have recovered from COVID-19.
Will Rosales has the backs—quite literally—of those on the frontlines of the fight against COVID-19 at Massachusetts General Hospital. In his role as senior operations manager for Materials Management, one of his many responsibilities is making the daily and delicate supply chain calculations that ensure personal protective equipment (PPE) is always at the ready for those who need it.
He also has the backs of his own frontline staff. “So many of my employees are running around all day, helping with the bulk ordering, storage and distribution of all that PPE,” says Rosales. And with that group constantly on the move getting out vital products, Rosales says he soon realized vital COVID-19 updates sent via email were not getting to his staff.
“I had signed up for a text message service from Boston Mayor Marty Walsh’s office, and I was thinking a similar program would be useful for my own staff,” says Rosales.
He brought the idea to the Mass General Equity and Community Health COVID Task Force, also requesting alerts in languages including Spanish, Portuguese, Haitian Creole and Cape Verdean Creole. That was on March 24. Fast forward just a few weeks later, and now every employee in Partners HealthCare can sign up for daily headlines and updates with text messaging in their native language. “It’s 2020 and this is how so many of us get our information nowadays,” says Rosales.
Our work in Materials Management is meaningful. I truly love that every day is different and we’re solving new problems all the time.
Senior Operations Manager, Materials Management at Mass General
Prior to COVID-19, Rosales says staff would sit together for briefings and conversation, something that can’t be done now because of physical distancing. “The bite-size information on how the system is responding to COVID-19 and the ways people can protect themselves and their families lessens some of the concern I have for my employees.”
Adds Rosales, “Our work in Materials Management is meaningful. I truly love that every day is different and we’re solving new problems all the time. After all, we are a service department. And in this case, I’m glad I could be of service to my team.”
- Patient Education
- Oct | 27 | 2020
I need to make an appointment for a non-COVID-19 health condition. Is it safe to come to the hospital? Answers to this and other FAQs about how Mass General is prepared to provide general care to patients.
- Oct | 26 | 2020
Daphne J. Holt, MD, PhD, teaches coping skills to help with the overwhelming stress on us during the COVID-19 pandemic and discusses how learning resiliency through online training can help us all with our mental health during this stressful time.
- Press Release
- Oct | 26 | 2020
A new artificial intelligence–based score considers multiple factors to predict the prognosis of individual patients with COVID-19 seen at urgent care clinics or emergency departments.
- Oct | 26 | 2020
The COVID-19 pandemic has brought about universal uncertainty and has been the source of new anxiety and tension for many people. Many report a significant decline in the amount and quality of sleep—the result of poor sleep hygiene, or the habits that help you cultivate a good night’s sleep.
- Oct | 23 | 2020
Celebrating gives people the energy to press on during difficult times, said Joseph Betancourt, MD, vice president and chief equity and inclusion officer, in his introduction to the “Celebration of Unity, Heritage and Mass General Latino/a/x Front Line Staff” event.