Trust in physicians and hospitals declined over the course of the COVID-19 pandemic
In surveys completed throughout the COVID-19 pandemic by U.S. adults, trust in physicians and hospitals decreased over time in every socioeconomic group.
NewsMay | 15 | 2020
“I just wanted to cheer everyone up,” says Enid Cruz, customer service representative for Massachusetts General Hospital's Mail Services, who created two wreaths to show appreciation for frontline staff working together during the COVID-19 pandemic. “First I made the ‘superheroes in scrubs’ one, but then I thought: I want to honor all the departments, because we work so hard.”
How she represented Materials Management, of which Mail Services is a part? A tiny pallet!
“Her co-workers and internal customers have witnessed the beautiful displays that she creates inside the mail center,” says Mail Services Operations Manager Jim Burns. “From seasonal to sports-themed displays, Enid’s creativity is something to be seen.”
The wreaths are now on display at the hospital’s main campus mail center, which frontline staff walk past to retrieve scrubs from Materials Management.
In surveys completed throughout the COVID-19 pandemic by U.S. adults, trust in physicians and hospitals decreased over time in every socioeconomic group.
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