In March 2020, the Horvath family’s world was flipped upside down. Only 10 days after the first statewide COVID-19 emergency closures were instated, then-8-year-old Colby was diagnosed with B lymphoblastic lymphoma.
The following was written by Karen MacDuffie, MGH volunteer and member of the LVC.
My MGH community is a very important part of my life. I have been a volunteer for about 25 years, most of them in the Gray/Yawkey Family Waiting Area and in the Post-Anesthesia Care Units. As a member of the Ladies Visiting Committee, I have been privileged to learn about many areas within the MGH and to meet many of the administrators and doctors that make up this community. I have seen the caring and compassionate manner of the staff as they treat the patients – both my husband and I have been patients as well.
But my concept of this community changed – grew – recently when my husband and I experienced a traveler’s nightmare: John had a serious injury in a foreign country where we did not know the facilities nor speak the language. Luckily we were on a tour, so had a guide who could help us. But all I wanted was to be in my user-friendly, recognizable MGH with its world-class doctors, the latest equipment and its familiar faces. That was the community I needed.
After a four-day wait for the appropriate accommodations, we arrived at the plane that could take us home. I turned to my right – and a member of my community was here – Joshua Hirsch, MD, a doctor I had seen countless times in the Gray Family Waiting Area. The relief I felt just knowing that he would be on the plane was immense. Dr. Hirsch said that if there was anything he could do, he’d be there.
About two hours out of Boston, John began to feel awful. Even the attendants noticed it, and asked if we wanted a doctor to meet us at the plane. Then the attendant announced, “Is there a doctor on board?” Dr. Hirsch immediately came up. Of course we were frightened – it had been a long, exhausting, traumatic experience, and John needed help. The professionalism and compassion that Dr. Hirsch showed to him, and to both of us, so exemplified what we have experienced over many years of being involved in the MGH community.
After checking on John and reassuring us both, he asked if we wanted an ambulance to meet us at the plane and take us directly to the MGH. We thought about it and then made the right decision – we went directly from the plane to the Emergency Department, where John was immediately enveloped in questions, tests and IVs. He eventually had surgery, followed by a five-night stay surrounded by capable, attentive members of the community. He is recovering well at home.As a volunteer, I see the impact of the skills and the empathy of the MGH often. As volunteers we are often told that we are part of the team – part of the MGH community. That was so very evident from Dr. Hirsch’s acknowledgement of John’s situation in the Rome airport to our arrival in Boston. While I’m sure any doctor would have done the same for any passenger, I felt very secure knowing that one of “my community” was on board, was ready to jump in if needed and was there when the need arose.
- Dec | 17 | 2021
As a postdoctoral research fellow at the Athinoula A. Martinos Center for Biomedical Imaging at the MGH, Mike Datko, PhD, spends much of his time listening to the sounds that MRIs produce.
- Dec | 17 | 2021
While the holiday season is often called “the most wonderful time of the year,” it can also be one of the most wasteful.
- Dec | 14 | 2021
What started out as a thank you to staff at the start of the pandemic is now a seasonal tradition for Enid Cruz, a customer service representative in MGH Mail Services.
- Dec | 9 | 2021
The Mass General Volunteer Department hosted its annual Pin Week celebration this week to honor its dedicated volunteers.
- Dec | 7 | 2021
As the holiday season rolls around each year, many shoppers look forward to getting the best deals on gifts for loved ones on Black Friday. The Worrell family is no exception – they begin their annual shopping trip around 1 am and purchase nearly 75 toys and games.