Quality & Safety
Massachusetts General Hospital is committed to providing the highest-quality, safest care for all patients. This website is designed to help patients and families find useful information about quality and safety at Mass General.


Elizabeth Mort, MD, senior vice president Quality & Safety, chief quality officer, Mass General/MGPO
Our Approach to Quality & Safety at Mass General
Our approach to patient care reflects our commitment to safety, effectiveness, patient centeredness, timeliness, efficiency and equity—and our approach is always evolving based on the latest research findings.


Peter Slavin, MD, president, Mass General and Timothy Ferris MD, CEO, MGPOOur primary focus is to give the highest quality of care to each patient delivered in a culturally sensitive, compassionate and respectful manner.
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Massachusetts General Hospital is committed to providing the highest quality, safest care to all patients. This website is designed to help patients and families find useful information about quality at Mass General.