Services and Amenities
Coming to Mass General during COVID-19
During COVID-19 and beyond, Mass General remains committed to the health and safety of its patients, staff and community. And we have taken unprecedented steps to ensure your in-person visits are welcoming and safe. Please contact our services before visiting, as hours may have changed temporarily.
General Store & Flower Shop
Families have been unable to visit patients in many instances because of COVID-19 restrictions. The General Store and Flower Shop, however, offers flowers, balloons, reading materials, snacks and other gifts for patients through its website.
The Mass General Backup Child Care Center provides emergency child care for benefits-eligible employees of Mass General and Mass General Brigham HealthCare and for Mass General patients.
Mass General recognizes that meeting the spiritual and religious needs of our patients and their families is an important part of caring for the whole person.
Whether you're in search of fresh air or a quiet spot, our gardens and outdoor spaces offer visitors a soothing environment.
Our pharmacy provides prescription medication for patients and staff, as well as Zostavax vaccine administration and personalized pharmaceutical counseling.
Libraries and Learning Resources
Visit our libraries and learning resource centers to research a health topic, read the newspaper or have a book or video delivered to a patient's room.
Media & IT Services for Patients
We provide telephone and television services in all patient rooms as well as other ways for patients and visitors to stay connected while at the hospital.
Patient Gateway provides secure online access to your health information whenever you need it.
Our smoking cessation services and programs help patients and their family members become nonsmokers.
Veteran and Family Services
Home Base, a collaborative project form the Red Sox Foundation and Mass General, is dedicated to healing the invisible wounds of post-9/11 veterans, service members and their families.
Whether you need a snack, a meal, or light refreshment, we offer delicious and healthy food options.