TO: Massachusetts General Hospital Cancer Center Patients and Families

We realize that these are unprecedented times for all of us and the Cancer Center wants you to know that we are here for you.

Over the last two weeks, we have had to make many adjustments to scheduled clinical appointments, radiation and medical therapies, and surgeries. Now, more than ever, we appreciate that you all are indeed part of the Cancer Center team working with us, as we (as a community) make accommodations for COVID-19.

One big change we have all had to deal with is the no-visitor policy set out by MGH. As patient safety is our number one concern, we have had to change how some of your interactions with us occur. We understand that this has caused some of you distress and for that we apologize. Throughout this ongoing COVID-19 crisis you have been heroes --- flexible, resilient, and brave. Thank you.

Every day brings our Cancer Center community new challenges. Mass General Cancer Center and the MGH are learning and innovating new ways to institute virtual visits, utilize telehealth techniques, explore home health options, and other ideas. Our MGHCC and MGH teams --- clinical, research, administration, and support staff --- are working together like never before to bring COVID-19 advancements to you rapidly.

Please consult our website for updated information, as our knowledge and events continue to evolve quickly. Know that you are our focus and your safety and providing you with compassionate, exceptional cancer care remain our goals. Your treatment teams are always ready to answer questions and help you as you cope with the new COVID-19 reality.

"Everyday Amazing" has been our rallying cry for the last few years. Part of its ethos is that our Cancer Center teams come in every single day and the remarkable things that can happen with you and your families are simply what we do. Right now, another part of Everyday Amazing is certainly becoming clear: your ability to work with us, every day, is simply what YOU do. You are Everyday Amazing to us.

Thank you so very much for being part of our Cancer Center community. As we have more information or as the COVID 19 situation changes for the Cancer Center, we will share with you.

With gratitude,

Daniel Haber, MD, PhD
Director, Mass General Cancer Center

David P Ryan, MD
Clinical Director, Mass General Cancer Center
Chief, Hematology/Oncology, Massachusetts General Hospital

Jay Loeffler, MD
Chief, Radiation Oncology, Massachusetts General Hospital

Ken Tanabe, MD
Chief, Surgical Oncology, Massachusetts General Hospital

Barbara Cashavelly, RN, DNP, NE-BC
Associate Chief Nurse, Massachusetts General Hospital

Mara Bloom
Vice President, Mass General Cancer Center