Commitment to our Workforce

Workforce Enrichment

We are committed to our workforce and helping them thrive. To be a global leader in healthcare, it is essential that our workforce reflects the patients we serve and offers a variety of perspectives. This enables us to develop better solutions to our challenges and deliver higher quality care with better patient outcomes. A workforce with a broad range of skills, experiences, and perspectives is best positioned to innovate, create solutions, provide the highest quality care to all our patients, and ensure that our patients maintain trust and feel confident seeking care from our provider community.  Learn more.

• The Center for Academic Development and Engagement (CADE) focuses on translating the growing number of students and trainees underrepresented in medicine into future faculty leaders, and promoting the careers and cultural competency of Mass General physicians.
• The Association of MGH Multicultural Professionals (AMMP) is an employee resource group committed to the advancement, recruitment, retention, and development of professionals representing the broad range of the MGB community into leadership roles at all levels and areas of the organization.

Resources for Equal Access

• The Council on Disabilities Awareness improves access for patients, family members and staff with disabilities
• The Disparities Solutions Center develops practical strategies to eliminate racial and ethnic disparities in health care
• Medical Interpreter Services are available to provide oral and written language services, in more than 55 languages, including American Sign Language, for patients, family and staff
• Cross-cultural education is available to all members of the hospital community.
• Executive Committee on Community Health 

Education and Development Programs

• “Steps to Success” Workshops assist adult learners with goal setting and implementing a plan for education or training
• ESOL classes are available on-site for employees, offering 10 classes at six levels ranging from beginner to advanced
• The Tuition Assistance Program offers benefits-eligible employees reimbursement of up to $2,000 per year
• The Support Services Employee Grant Program provides eligible support services employees with up to $1,500 in up-front financial assistance to advance their education, clinical, technical, service or administrative skills

Progressive Benefits and Resources

• Resources for child care and emergency back-up child care
• Elder care referral services
• The Mothers’ Corner, a private, comfortable space where new mothers can express their milk while at work
• Adoption parenting leave
• Retiree medical insurance

A Commitment that Extends to Our Communities

• Mass General employees actively participate in the YMCA Achievers of Greater Boston Program, which engages urban teens in hands-on learning emphasizing college readiness, career exploration and leadership development
• The Mass General Youth Scholars Program, in partnership with East Boston High School and Health Careers Academy, introduces Boston students to the challenging and rewarding careers available in the field of healthcare
• Mass General has ongoing partnerships with community organizations such as NAACP, Concerned Black Men of Massachusetts, Massachusetts Rehabilitation Commission, National Association of Asian American Professionals, Operation Able, Latino Professional Network and the Urban League
• Mass General stands United Against Racism and commitment to ending all forms of discrimination and addressing the barriers that stand in the way of achieving excellent outcomes for patients, staff, and community.

Networking & Recognition Opportunities

• Employee Resource Groups: Well-established resource groups include the Association of MGH Multicultural Professionals (AMMP); the LGBT Employee Resource Group, Employees with Disabilities Resource Group; the Center for Academic Development & Engagement (CADE) and its Resident and Fellow Committee; the Chinese Students and Staff Association; the MGH Military Veteran Partners; and the Committee for Latino Initiatives.
• Hospital-sponsored celebrations: Celebrations of cultural and religious traditions are hospital-wide, including: Latino Heritage Month, Iftar, Diwali and Chanukah
• The Ernesto Gonzalez Award: This annual award recognizes Mass General employees who have made significant contributions to improving the experience of Latino patients, families, visitors and employees within Mass General and the community at large.
• The Disability Champion Award: Given each year by the Employees with Disabilities Resource Group, this award honors individuals for their commitment to making the hospital more accessible for patients, visitors, and employees.
• Excellence in Action Awards: Mass General Pres. Marcela del Carmen, MD, MPH recognizes employees who exhibit our “credo” in action.
• Mass General Brigham in Excellence Award: Each year, hundreds of Mass General employees who go above and beyond the call of duty are recognized by their managers and peers.