What to Expect

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Masks are required for all Mass General patients and a single pre-approved essential visitor.

 At Mass General Dermatology all of our locations are open for in-person appointments.  If you already have an appointment, we look forward to seeing you.  We continue to offer virtual visit via telephone when appropriate.

Your health and safety remain our top priority and our dermatology team is here for you.

Our Safe Care Commitment: Screen-Clean-Protect

Masks are required for all Mass General patients and a single pre-approved essential visitor. How it works is - Patient should arrive wearing their own mask, during check in patients will be asked switch into a clean surgical mask provided by our office.

In accordance with the CDC, Massachusetts Department of Public Health, and Mass General Brigham guidelines, our center has taken the necessary precautions to keep our patients and staff safe during this time.  Some of these measures include:

  • Pre-visit patient screening with a COVID questionnaire
  • Upon arrival for your visit, you will be asked to maintain social distancing, switch to a new mask that we provide, and to sanitize your hands.
  • We adhere to strict protocol for sanitizing offices, treatment rooms, and equipment.
  • Patient should expect to wear the surgical mask for the duration of the appointment and should only be removed at the specific direction of the physician or nurse.
  • Staff wears personal protective equipment and supports social distancing.

Visitor Policy During COVID-19

  • Due to physical space constraints, no visitors are allowed in Mass General ambulatory practices.
  • Exceptions for a single visitor may be granted for patients with special considerations (such as patients who require assistance with mobility or support, patients with disabilities and pediatric patients).
  • Pediatric Dermatology patients should be accompanied by one parent or an adult caregiver only.
    • (other household member should not attend the appointment as well).
  • If you feel you require an exception, you must advise staff and receive approval at the time you schedule an appointment.
  • Pre-approved visitors will also require pre-visit screening and must adhere to masking policy.

How to Contact Us

  • Medical Dermatology (Boston and Danvers) 617-726-2914
  • Dermatologic Surgery (Boston) 617-726-1869
  • Laser & Cosmetic Center (Boston) 617-724-6960
  • High Risk Skin Cancer Clinic (Boston) 617-726-6097
  • Melanoma Center Pigmented Lesion Clinic (Boston) 617-724-6082
  • Momtaz Phototherapy Center (Boston) 617-643-2688

In these extraordinary times, it is particularly important that you get the care you need for your health conditions. At Massachusetts General Hospital, our dedicated physicians, nurses and staff are committed to providing the best possible specialty care—safely and effectively.

Thank you for your understanding and cooperation.