Welcome to the Mass General Emergency Department
Please watch this welcome video made by Emergency Department leadership to learn more about how our department functions. We hope that this video provides you with helpful information about what to expect while in the Emergency Department.
Your Care Team
Learn about the people who will care for you during your Emergency Department stay.
A review of the Emergency Department care process, from check-in to check-out.
Services and Resources
Learn more about the services and resources available to patients and families.
For Your Comfort
Ways to make your Emergency Department stay more comfortable.
Preparing to Leave
Things to remember when leaving the Mass General Emergency Department.
You will always receive treatment in the Mass General Emergency Department for an emergency medical condition. If you are here because you are seeking a COVID-19 evaluation or testing, please be advised that your physician must use specific criteria to determine if you will receive the test based on the severity of your symptoms. Due to this, not all patients are able to be tested at this time. Thank you.
Partners Urgent Care
Visit Partners Urgent Care the next time you are ill. There are over 10 locations in Massachusetts to choose from.
Secure online access to your health information whenever you need it. Check appointments, communicate with your provider and pay bills online 24/7.
#1 Hospital on the East Coast
Mass General is the #1 hospital on the East Coast, having been named #2 in America by U.S. News and World Report.