Welcome to the Mass General Emergency Department

Please watch this welcome video made by Emergency Department leadership to learn more about how our department functions. We hope that this video provides you with helpful information about what to expect while in the Emergency Department.

Your Care Team

Learn about the people who will care for you during your Emergency Department stay.

Your Visit

A review of the Emergency Department care process, from check-in to check-out.

Services and Resources

Learn more about the services and resources available to patients and families.

For Your Comfort

Ways to make your Emergency Department stay more comfortable.

Preparing to Leave

Things to remember when leaving the Mass General Emergency Department.

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#1 Hospital on the East Coast

Mass General is the #1 hospital on the East Coast, having been named #2 in America by U.S. News and World Report.

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