“She is solution oriented, never casts blame and she is the epitome of a team player.”

“His dedication to service excellence is refreshing.”

“She goes above and beyond the responsibilities of the unit coordinator role, which has a notable impact on the work load of the nursing staff and as a result the level of patient care.”

These were just a few of the wonderful sentiments shared about the 78 nominees for this year’s Pamela J. Ellis Memorial Secretarial Award during the April 25 Administrative Support Staff Day luncheon. Yocelin Cordones, administrative coordinator in Pediatric Cardiology, was honored as this year’s recipient.

“She is a star,” her nomination read. “She is extremely bright, hardworking and goes above and beyond to make sure that our department is running smoothly and efficiently. I have never heard her say no. Her answer is usually ‘Yes, of course,’ or if it is something she does not know, it is, ‘Don’t worry, I will figure this out.’”

The names of all 2018 nominees will be featured on a plaque on the Employee Recognition Wall outside of the MGH General Store in the Blake corridor, where it will remain for the duration of the year.

“Oftentimes over the course of our busy lives we don’t remember to say thank you enough,” said Peter L. Slavin, MD, MGH president. “But we notice, and we thank you. You are essential to the MGH family and without you we couldn’t deliver on the promises we have made to our patients and their families.”

View event photos at https://www.flickr.com/photos/129965990@N06/albums/72157690358805000.

This article was originally published in the 05/04/18 Hotline issue.