Some 6,000 dedicated direct MGH caregivers took the time to make their voices heard by participating in the 2017 Hospital Survey on Patient Safety, reflecting the strong commitment to patient safety at the MGH.

“Patient Safety is at the core of everything we do,” says Jana Deen, senior director for Quality and Safety. “Our credo calls us to share our successes and errors with colleagues so that we may all learn from one another, and our boundaries statement provides that we will never criticize or take action against any member for raising or reporting a safety concern. For the past several years we have seen more individuals speaking up on behalf of patient safety and that is a trend that we celebrate and encourage.”

All employees who responded to the survey were entered for the chance to win autographed gear from New England Patriots wide receiver Julian Edelman. Christina Vellucci, RN, Bigelow 14, received a football, and Jana Goich, CRNA, Anesthesia, Critical Care and Pain Medicine, received a jersey.

The Lawrence Center for Quality and Safety is analyzing the results of the survey and plans to share and use those results in the coming weeks to make improvements strengthening the MGH’s already strong safety culture. 

This article was published in the 02/09/18 Hotline issue.