The window for the 2020 Triennial Survey from The Joint Commission is now open. During the visit, a team of surveyors will conduct an unannounced, comprehensive, hospitalwide review of the hospital’s patient care practices.
In preparation for the upcoming Triennial Survey by The Joint Commission, the hospital has invited The Joint Commission to conduct a two-day consultative mock survey on March 3 and March 4.
Two surveyors will visit pre-selected inpatient, procedural, ambulatory and support services areas. They will be accompanied by MGH escorts at all times. At the end of the two-day mock survey, a verbal report will be given to leadership.
“The results of this survey will be educational, and we will use this opportunity to gain valuable insights from our colleagues at The Joint Commission,” says John Belknap, chief compliance officer. “A successful mock survey will result in an improved state of readiness across the institution and support our efforts to continue to Envision Excellence in 2020.”
Focus on Excellence
Envision Excellence for the upcoming Triennial Survey by The Joint Commission by submitting photos of yourself and your colleagues in glasses, sunglasses or silly glasses to show off your 2020 vision for achieving excellent survey results. Send your photos to email@example.com to be entered to win a prize.
- Jan | 10 | 2020
Nominate a Patient Safety Star - individual or team - for 2020.
- Jan | 10 | 2020
On Jan. 13, staff who work in departments that provide or support direct patient care will receive the “MGH/MGPO Survey on Patient Safety Culture.”
- Nov | 8 | 2019
For most of the staff on the newly-opened Bigelow 7 General Medicine Unit, the renovated space is their first experience of working at the MGH. For two members of the team though, it is a homecoming.
- Mar | 9 | 2019
National Patient Safety Awareness Week will take place March 10 to 16. To celebrate, the MGH is hosting a variety of events, including a celebration recognizing the efforts of Patient Safety Stars across the hospital, and presentations highlighting safety best practices.
- Nov | 2 | 2018
In 2018 (year-to-date), 52.7 percent of patients surveyed indicated "always" having a quiet at night experience, putting the MGH in the 19th percentile nationally.