The Parking Division provides parking services, valet services, carpool organization and commuter services to the Mass General Community while working with community and planning groups to minimize traffic congestion in and around Mass General.

Mass General Parking

Commonly requested parking forms

The Parking Division manages over 5,000 parking spaces at our Charles River Plaza, Fruit Street, Parkman Street, Yawkey, CNY 199 garages and surface lots. On an average week, the Parking Division processes over 60,000 patient, visitor, and staff vehicles using these facilities. The Parking staff provides service in the Main Campus garages (Fruit Street, Parkman Street, and Yawkey garages) and Charles River Plaza facilities 24 hours a day seven days a week, CNY 199 garage has parking staff available 5:30 am to 10 pm, Monday through Friday. To meet the needs of Mass General patients and visitors the main campus garages (Fruit Street, Parkman Street and Yawkey garages) are reserved for Mass General patients and visitors. They are not for employee parking, or for members of the general public or visitors to other area hospitals during the day.

Mass General Commuter Services

Parking and Commuter Services added new applications to the Mass General Commuter's Corner which allow employees to sign up for the wait list at existing employee parking locations and also view their status on a particular wait list. Mass General Commuter's corner is also available on Partners build computers under Partners Applications > Utilities > MGH Commuters Corner.

The Parking Division formalized the creation of over 100 carpools. The result was increased convenience for employees while promoting greener commuting options.

The department continued the facilitation of the Traffic Multi-Agency group. This is a public/private partnership designed to monitor and resolve traffic and pedestrian issues in the West End/Beacon Hill area. This is crucial with the ongoing four-year repair project of the Longfellow Bridge.

Our contract valet partner, Towne Park, continues to be a special and welcomed service for our patients and visitors. Valet parking is now provided at the Wang, Yawkey and CRP and more than 150,000 vehicles use the service annually.

Our Commuter Services Team continues to administer the MBTA Pass program to more than 11,400 employees, while continually seeking creative, innovative and green means for employees to commute. More commuter services information

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